niche recruitment
North York, ON
New Client Onboarding Experience
- Complete online insurance applications with new clients
- Complete and submit new DocuSign investment applications
- Ensure all documents are fully compliant including KYC, Fund Facts, Reason Why, etc
- Complete and submit all IFA loan applications and collect required financials as needed
- Manage and update Equisoft CRM with updated client details and activity throughout the process
- Communicate client policy and investment account updates regularly and professionally
- Monitor the ‘application to decision' process and obtain additional info from our clients when needed
- Ensure the initial client ‘on-boarding' experience represents the exceptional responsibility we have as their Advisor team
- Be the first point of contact for admin needs for all existing clients
- Manage all B and C Client annual reviews and ongoing communication
- Prep insurance and investment summaries for all client Annual Review meetings
- Prepare all insurance and investment documents required to update or adjust client needs
- Process all client requests including statement requests, account changes, deposits and withdrawals, account transfers and other requests in a timely fashion
- Always ensure that all documentation is perfectly prepared to meet compliance and regulatory standards
- Update the Annual Review Spreadsheet I real time adding and deleting clients and accounts as needed
- Ensure clients know they are respected and cared for and our top priority as their