WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Reporting to the Logistics Manager, this position is responsible for providing direct supervision to all matting and transportation field staff, along with scheduling and dispatch of drivers, work crews, equipment, or service vehicles. The Supervisors' responsibilities also consist of assigning drivers to trucks and providing accurate directions to work locations. The role includes providing support to all direct reports, in a fast paced, high call volume office environment and assist in completing operational tasks in a timely and accurate manner.
This role performs some or all of the following duties:
- Schedule and dispatch trucks, equipment, and crews to provide the most -timely service possible.
- Provide day to day supervision of field staff, as well as mentoring and coaching on a daily basis.
- Provide accurate directions to location.
- Relay required information to or from field staff, as required.
- Advise personnel about traffic problems such as road bans, weather conditions and other hazards.
- Receive and process transportation requirements such as permits, specialized issues.
- Monitor personnel and/or equipment locations in order to coordinate service and schedules.
- Arrange servicing of fleet vehicles and equipment, coordinate with operators when required and with Fleet Maintenance.
- Adhere to corporate and departmental policies and procedures.
- Approve employee leave, vacation and overtime; Approve time and payroll.
- Supervise, coach and mentor team ensuring all Dexterra Group policies and procedures are followed.
- Develop team members by providing regular feedback, having performance management conversations, when necessary and completing annual performance reviews.
- Maintain a high level of professional appearance, demeanor and attitude at all times.
- Work in unison with other Supervisors and Operations Manager.
- Perform other duties as required.
- Minimum of 5 years' experience in the matting and transportation industry;
- Experience in a supervisory role.
- Intermediate knowledge of Microsoft Excel is required.
- Strong organizational and time-management skills with the ability to manage a fluctuating workload, changing priorities and firm deadlines are required;
- Strong interpersonal and communication skills that include planning, organization and problem solving is ideal;
- Able to work independently as well as in a team atmosphere.
- Intermediate knowledge of and work-related experience using Microsoft Office, specifically Word and Excel.
- A capacity to manage stress in a busy work environment.
- Work well with little or no supervision; possess ability to use good judgment and initiative.
Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.