POSITION: Operations Support Assistant
REPORTS TO: Superintendent Equipment Maintenance
DEPARTMENT: Rail Mechanical
LOCATION: Cochrane
REFERENCE: 300-40-25
SALARY: $56,394 - $66,362
WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve. We are focused on moving forward with the goal of being a valued leader in transportation. We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.
ACCOUNTABILITY STATEMENT:
The Operations Support Assistant role will be responsible for the setup, preparation, monitoring and reporting of UKG (Kronos) related actions and statistical information. They will provide day to day administrative support to the department and management team.
MAJOR DUTIES/ RESPONSIBILITIES:

• Maintain employee and group profiles in UKG to ensure accurate payroll information
• Provide training to all management and unionized employees in the use of Kronos Time Management System
• Provide daily monitoring and amendments to all clocking in/out and payroll operations of the Kronos Time Management System
• Analyze data and make recommendations to the Operations Support Manager
• Create, input, and maintain schedules in Kronos as directed by the supervisors/managers
• Extract operational statistics as required
• Liaise with IT, Payroll, HR departments and Kronos for all customer support and ongoing development
• Travelling occasionally to train supervisors as the system is rolled out to new locations and maintain training documents
• Work with management to schedule and maintain accurate vacation and bank time requests and input into Kronos
• Schedule overtime and perform necessary overtime call requests
• Create employee self-serve transactions for sickness, departmental changes, salary increases, apprentice rate progressions, terminations, various leaves to ensure records are up to date
• Enter pay rates for unionized employees into the system
• Seniority List – Track and document all new hires, terminations, retirements, and status changes and provide as requested and according to Collective Agreements
• Prepare reports related to staff/budget entries
• Bulletins – Create both initial bulletin posting and response bulletins when required
• Provide report to apprentice coordinator regarding monthly apprentice and relieving supervisor hours
• Coordinate and assist management in conducting investigations when requested
• Assist employees and HR with retirement, resignation requests and vacation calculations and submit declaration forms and calculations to HR as required
• Issue reminders and track employee yearly NDR eye testing
• Perform other duties as required

REQUIREMENTS:

• Secondary School Diploma or General Educational Diploma (GED)
• 2 to 3 years of recent experience of office management including payroll, database and records management
• Experience using payroll systems, AS400, Sequel, Kronos or other query-based computer software
• Ability to teach others new software
• Experience in database management, downloading and manipulating data
• Advanced knowledge of Microsoft Office Suite
• Experience interpreting collective agreement language

• Attention to detail and strong analytical skills
• Ability to meet strict deadlines
• Excellent communication skills including effective listening
• Coordination, organization and leadership skills
• Committed to Company Health and Safety

BACKGROUND INVESTIGATION: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.
CLOSING DATE: April 28, 2024 no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number.
Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.
Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.

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