Position Overview

The Assistant Swim Teacher is an outgoing, caring individual who loves to work with children, youth, adults and families. A dynamic and forward thinking individual who works closely with their peers, following Seal Swimming's curriculum and embodying the mission, vision and values of the company.

Assistant Swim Teachers are responsible for supporting the delivery of Seal Swimming's programs in adherence to the company's Core Values. Some administrative duties will be assigned and this position will report to the Operations Manager.

Responsibilities

The Position shall be measured against successful execution of tasks and responsibilities which include but may not be limited to the following:

1. Customer Service
   1. Greets, acknowledges, engages and interacts with clients as appropriate.
   2. Initiates, develops and maintains positive relationships with clients at all times.
   3. Represents Seal Swimming's team with positivity and enthusiasm at all times.
   4. Quickly and efficiently directs client questions, comments and/or concerns to the Mentor Teacher.
   5. Deliver pertinent feedback and comments from clients to the Shift Lead.
2. Program Delivery
   1. Support the Mentor Teacher in applying teaching strategies designed to encourage students to excel, set goals and strive to reach their full potential.
   2. Support the Mentor Teacher in delivering Seal Swimming's classes and curriculum in a professional, punctual and ethical manner.
   3. Assist team members in the set up and take down of the pool teaching environment.
   4. Create an educational, safe and inviting experience for all students.
      
   5. Assist in providing all students with well-rounded, safety-focused instruction aimed at helping them develop a sense of reward, discipline, and perseverance in accordance with Seal Swimming's Core Values.
   6. Seek assistance and support from the Mentor Teacher in the provision of technical expertise on basic swimming skills, stroke improvement, swim starts, turns and finishes.
   7. Seek familiarity with the latest tools, techniques and advances in swimming and swim training through continuing education and internal staff training.
      
3. Safety Supervision
   1. Assume responsibility for the safety of swimmers during supervised activities.
   2. Maintain a safe, clean and organized pool area.
   3. Comply with safety rules and regulations.
   4. Diligently prevent emergencies from occurring and respond to situations as necessary.
   5. Care for injuries, sudden illnesses and other emergency medical occurrences in accordance with training.
   6. Use all required safety devices and personal protective equipment.
   7. Report accidents and injuries to Shift Lead as soon as possible in accordance with Seal Swimming's policies and procedures.
   8. Participate in regular safety training and internal safety audits.
      
4. Administration
   1. Understand and help deliver lesson plans and work schemes for assigned classes.
   2. Learn to recognize and record swimmer progressions, complete skills assessments and progress reports for all students.
   3. Assist the Shift Lead in attendance tracking on each shift, making note of any ongoing absences, as required.
5. Other
   1. Performs additional duties as assigned by Management.

Key Qualifications

• Emergency First Aid & CPR B
• Assistant Lifeguard (i.e. Bronze Cross) and be working towards National Lifeguard certification.
• Working towards completion of Swim Teacher Pro

Success Traits

The incumbent shall be measured against required success traits which include but may not be limited to the following:

Initiative

• Looks for and takes action to make a contribution to Seal rather than being asked or passively accepting situations.
• Does more than is required. Digs deep and questions the process.
• Offers new ways of working or solving problems over and above what is expected.
• Looks for and takes opportunities for development and to improve performance.
• Anticipates future opportunities and challenges.
• Seeks out additional responsibilities and learning opportunities.

Commitment

• Displays thoughtfulness and intent when making decisions.
• Eager to dedicate the time and effort to work, to bring the most value to the role.
• Establishes a high level of professionalism and embodies a strong work ethic.
• Embraces constructive feedback to enhance skills and performance.
• Demonstrates leadership abilities and shows determination towards professional development.

Passion

• Approaches the roles and responsibilities of the position with fervor.
• Shows a sense of pride when completing tasks successfully.
• Maintains excellent work ethic and produces high-quality work.
• Thoughtful and confident when sharing ideas to contribute to team success.
• Displays a genuine interest in the success of others.

Patience

• Maintains an empathetic and approachable disposition.
• Demonstrates forward thinking and goal setting when delivering classes.
• Takes a calculated and thoughtful approach when delivering classes.
• Confident in repeating processes with a view to progress and development.
• Demonstrates an ability to interpret and understand personality traits and adapt teaching methods accordingly.

Effective Communication

• Demonstrates the ability to engage and connect on a personal level with clients.
• Maintains an appropriate tone and energy in all interactions.
• Takes a thoughtful approach in communicating to different audiences.
• Practices active listening skills during interactions in order to improve understanding.
• Demonstrates the ability to determine circumstances where a different tone is required to enforce a message, i.e. animated, stern, lower tone.

Discipline

• Maintains a structured approach during the delivery of classes.
• Approaches all situations and people with an equal and attentive attitude.
• Displays perseverance when facing arduous or difficult situations.
• Maintains a critical and flexible thought process when faced with unexpected obstacles.
• Consistently demonstrates a strong work ethic.

Confidence

• Maintains a deep sense of self confidence and leadership.
• Maintains a professional appearance with a strong sense of personal hygiene.
• Actively engages with students, parents and team members.
• Confident in the understanding and delivery of Seal Swimming's curriculum and teaching methods.
• Fosters trust and builds confidence in students, parents and team members.

Integrity

• Demonstrates accountability and reliability in all activities.
• Displays the highest standards of teaching and professionalism.
• Encourages and reciprocates the respect of others.
• Presents an honest and trustworthy character at all times.

Punctuality

• Respects and values clients and team members time and commitments.
• Demonstrates readiness for all activities in a timely fashion in order to follow pre-shift tasks and requirements.
• Understands the importance of beginning and ending each class as scheduled, finding a balance between client communication, consistency and optics.
• Meets all deadlines assigned by Management.