SWITCH BC, as outlined in the organization's vision, mission and mandate, is committed to promoting safe and healthy workplaces throughout the B.C. healthcare sector. In collaboration with health unions, employers, and Doctors of BC, SWITCH BC is developing and expanding systemwide programs aimed at improving the health, safety, and wellbeing of B.C.'s health care workers.
SWITCH BC is an inclusive organization, focused on advancing Indigenous cultural safety, anti-racism, diversity, equity, and inclusion demonstrated through policies and practices focused on an environment that advances our commitment to addressing system barriers, biases, and inequities that exist for Indigenous peoples, racialized individuals, individuals with disabilities and complex health conditions, immigrants, 2SLGBTQ1+ and other underrepresented groups who experience stigma, discrimination, or marginalization.
Role Summary
Reporting to the Senior Project Manager, the Senior Business Analyst is an integral part of the team and serves as a liaison between business requirements and software functionalities working directly with key internal and external partners regarding the OHS Resource Centre project. The Senior Business Analyst analyzes, documents, and manages business and solution requirements. As a subject matter expert, the Senior Business Analyst uses exceptional analytical abilities, effective communication skills, and project management methodologies to fulfill the role.
This is a temporary full-time position with an end date of March 31, 2026.
Please note that this is a remote worker position (must reside in BC) and only candidates that live in BC will be interviewed. Occasional travel for in-person events is required.
Duties and Responsibilities
- Supports leadership in product analysis and solution recommendations by performing duties such as evaluating information from various sources to propose innovative solutions, analyzing feedback and reconciling conflicts. Distinguishes between user requests and genuine needs, and challenging business assumptions.
- Collaborates and provides project support including ensuring continual alignment of goals with project development, analyzing project delivery and effectiveness, communicating findings and recommendations to project leaders. Supports the prioritization of change requests, bug fixes, and ongoing development. Elicits business requirements from partners and subject matter experts, fostering consensus on new features, changes or bug fixes.
- Serves as a liaison between business, technology and support teams, overseeing the implementation of documentation, testing, training and change management processes.
- Performs other related duties as assigned.
Qualifications
A level of education, training and experience equivalent to a Bachelor's degree in a relevant discipline such as Business Analytics, Health Information Science, or Computer Science plus five (5) years of recent related experience including experience in a software development environment.
- Strong understanding of Agile methodologies.
- Excellent communication and interpersonal skills for effective liaison between partners and technical teams.
- Superior written skills with a high degree of producing concise, structured and well written documents and reports.
- Strong computer skills including the ability to use databases, Microsoft Office (Word, Excel, PowerPoint, SharePoint) to
create, modify, and format various documents, reports, and presentations at an advanced level. - Ability to work as a member of a multi-disciplinary team, while working independently to organize workload, set priorities, and meet deadlines in a dynamic environment.
- Knowledge and adherence to privacy and confidentiality policies and measures to protect data.
- Ability to manage multiple tasks and projects simultaneously.
- Knowledgeable in software development lifecycle and project management principles.
- Strong analytical and problem-solving skills.
- Superior degree of critical-thinking and analytical skills with the ability to integrate broad system thinking/perspective with data to develop quality reports, operational plans and monitor on-going performance.
Compensation and Benefits
In joining SWITCH BC, we are pleased to offer you a rewarding career. In recognition of your skills and experiences, and in alignment with our core values of building safe and healthy work environments, we are pleased to offer comprehensive benefits which includes, but is not limited to:
- Competitive salary
- Generous extended health benefits with no waiting period, long-term disability benefits, and Municipal Pension Plan
- Paid vacation (20 days per year - prorated in first year) and sick leave allowances
- Flexible work arrangements
- Professional development and membership opportunities
As a key organization within the BC healthcare sector, we also encourage current health sector employees to ask about pension and benefits portability options, which may also be available. SWITCH BC is committed to be an equitable, diverse, and inclusive workforce.
We recognize that there are a variety of experiences that contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we still encourage you to apply.
We wish to thank all applications for their interest and effort in applying; however, only those candidates selected for an interview will be contacted.
Please note that this is a remote worker position (must reside in BC), and that occasional travel for in-person events is required.
Job Type: Temporary, Full-Time (Until March 31, 2026)
Salary Range: $86,398 - $107,997 per year depending on experience
Typical Hiring Range: $86,398 - $102,597
The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience as well as internal equity, and would be in alignment with SWITCH BC's compensation framework.
Closing date: April 26, 2024 at 11:59 PM PST
remote work