• Launch RFP, RFQ, obtain written quotations for purchases. Analyze quotes to provide the best TCO for Conair. Identify possible alternates and determine actual need of requested parts, issue and place purchase orders and follow-up orders, communication with requisitioner on an exception basis;
• Manage the entry of purchase order information and work within multiple databases ensuring customer inventory and purchase requirements are segregated and expensed accordingly;
• Manage the flow from the point of purchase to successful receipt of parts or services. Responsible for the resolution of all claims or problems to acquire conforming product and escalation or consultation with management in unusual or particularly difficult situations;
• Manage schedules and shortages to understand where expediting is required. Communicate proactively to internal and external customers the status of outstanding parts or services;
• Provide detailed purchasing summaries for third party customers;
• Develop processes and procedures and implement KPI's;
• Negotiate purchase agreements and liaise with vendors;
• Perform sourcing activities including conducting research into vendors and potential vendors, auditing, and qualifying suppliers;
• Coordinate with Engineering on product improvements, providing solutions to time-sensitive issues, change requests, and projects as they arise;
• Provide AOG support to the fleet by coordinating with the team to respond to part, service, quality, or technical requests. With 24/7 AOG support provided, there is a rotational schedule where being on-call to manage AOGs will be required;
• Manage customer communication as a primary point of contact including phone calls, conference calls, email support, and direct inquiries amongst other pertinent stakeholders within the organization;
• Manage customer quotes, returns, repairs, and administration of contractual arrangements where required or instructed to;
• Ensure that data is actively managed within the ERP system such that both supply chain and customer support activities are accurate and up to date;
• Develop and implement long terms strategies for the categories or commodities under the scope of work.

• Complete knowledge of policies, procedures, and best purchasing practices as they apply to Materiel Management;
• Understanding of consignment inventory;
• Ongoing knowledge of external industry trends in aviation, purchasing practices, and overall material management;
• Ability to review existing practices, procedures and recommend changes to support long term company business plans;
• Well developed negotiating skills acquired through experience and formal training;
• Strong interpersonal skills and the ability to build relationships and work effectively with individuals at all organizational levels;
• Ability to undertake projects (or program management) within the purchasing department in conjunction with daily responsibilities;
• Strong knowledge of MS Office programs, namely Excel, and prior experience operating within ERP systems and business intelligence tools is a distinct asset;
• Ability to work under pressure and manage effectively several projects at the time.

• Undergraduate or Graduate degree in relevant discipline, or proven equivalent experience (5 years minimum);
• APICS, SCMA, or other Supply Chain Management designation a plus;
• Proven experience in sales; experience in direct sales, as a sale coordinator, or in other administrative positions will be considered a plus

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