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CRM - Specialized IT Consultant - Senior

S M Software Solutions Inc - 15 Jobs
Toronto, ON
Remote
Full-time
Contract
Executive
Company Benefits
Flexible Work
Posted 19 days ago
A new requirement from one of the ministries in Ontario. Please refer to the details provided below:a
We are unable to submit a candidate without below mandatory documents.1. "Please ensure that your resume is updated and provided in Word format."2. "To facilitate our evaluation process, please fill out the attached Skills Matrix and provide your references accordingly."3. "We kindly request that you specify your expected hourly rate." Job Title:RQ07286 - Specialized IT Consultant - SeniorClient:Ministry of Northern Development, Mines, Natural Resources and Forestry)Work Location:40 ST CLAIR AVENUE WEST FLOOR 11, Toronto, Ontario, HybridEstimated Start Date:2024-04-15Estimated End Date:2025-03-31#Business Days:271.00Extension:271.00Hours per day or Week: 7.25 hours per daySecurity Level:No Clearance Required
To check the detailed description and matrix visit our website: Clickhere
(NOTE: Share required documents to [email protected] by Friday, April 12, 09:00 AM ESTMust Haves:Experience in development, programming, and analysis at Level 3 with MS Dynamics CRM 2013, 2016 Sales, Marketing, and service modules. Customized complex applications on Microsoft Dynamics CRM platform as well as the Dynamics 365/ADX Portal, Dynamics O365 Online, Power Pages and PowerApps.Experience in programming and analysis at Level 3 with Microsoft Visual Studio, Web Development skills including HTML, XML, CSS, JavaScript, jQuery, Ajax to update Dynamics 365 Forms and Portal webpages
Nice-To-Have:Power BIPrevious Public Sector experience is an asset
Note:
This position is currently listed as "Hybrid" however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.
This Statement of Work (SOW) shall expire on 31st March 2025. Clients may exercise its option(s) to extend the SOW beyond 31st March 2025. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5, 2025 and be upon the same terms, conditions and covenants contained in the SOW
Ø Candidate needs to be in office - 3 days in a week
Experience and Skill Set RequirementsTools/Technologies - 50%
· Experience in development, programming, and analysis at Level 3 with MS Dynamics CRM 2013, 2016 Sales, Marketing, and service modules. Customized complex applications on Microsoft Dynamics CRM platform as well as the Dynamics 365/ADX Portal, Dynamics O365 Online, Power Pages and PowerApps.
· Experience at a Level 3 as MS CRM Dynamics platform Architect.
· Experience configuring security roles, business units, teams, field security profiles, call outs to CRM API, and CRM plugins.
· Designing the solution flowcharts for understanding of client and team, deciding on need and use of out-of-the-box features, required configuration and customization for various functionalities and requirements.
· Modified CRM extensions to interface with other systems through message queues and web services. Effort estimation for configuration, customization, and documentation.
· Facilitate the decision-making process and develop functional designs that will drive the development process. Experience in developing complex applications on Microsoft Dynamics CRM platform with entity, ribbon and sitemap customizations.
· Experience in developing of workflows, dialogs, business processes, business rules, dashboards, charts and wizard-based reports.
· Experience in developing of custom workflows, plug-ins and integrating custom web pages into CRM. Modified CRM extensions to interface with other systems through message queues and web services.
· Experience in Microsoft Dynamics CRM Data integration towards import/export of data using custom application development. Experience in use of web services and interacting with MS CRM database using web service methods.
· Experience with integrating Microsoft Dynamics CRM with Microsoft SharePoint as well as web services.Programming Languages - 20%
· Experience in programming and analysis at Level 3 with Microsoft Visual Studio, Web Development skills including HTML, XML, CSS, JavaScript, jQuery, Ajax to update Dynamics 365 Forms and Portal webpages.
· Experience in design, code, test, debug and document applications.Database Technologies - 15%
Experience with relational and hierarchical database technologies such as Microsoft SQL Server 2012, 2016, Azure Dataverse and SQLReporting Technologies - 5%
· Experience in creating and modifying SQL reporting services reports for use inside and outside Dynamics CRM. Experience in the use of PowerBIApproach/Methodology - 5%
· Experience in structured methodologies for the development, design, implementation and maintenance of applications. Experience with compliance with the Accessibility for Ontarians with Disabilities Act, 2005. Experience with Government of Ontario – Information Technology Standards (GO ITS) 54 StandardsPublic Sector Experience - 5%
· Experience working on Public Sector I&IT Projects.
Description
Responsibilities
· Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization's I&IT systems. The I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.
· Provides subject matter expertise in their field and highly expert technical assistance.
General Skills:
· Acts as the technical advisor/expert on all aspects of a specific deliverable
· Provide the quality assurance/quality control of specific deliverables
· Anticipates and resolves problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations
· Develops processes and procedures for implementing deliverables
· Prepares reports and presentations including options, recommendations, implementation plans, etc.
· Works with clients to define the scope of a project and to determine requirements
· Defines software, hardware and network requirements
· Analyzes I&IT requirements giving independent and objective advice on the use of I&IT
· Designs, tests, installs and monitors new systems and develops solutions and implementation of new systems
· Familiar with change-management principles and methodology
· Knowledge and understanding of Information Management principles, concepts, policies and practices
Respond to application incidents according cluster service level agreements according to urgency and impact of the incident. The Land and Resources Cluster follows the Ontario Public Service standards for classifying the urgency and impact of incidents based on the Government of Ontario – Information Technology Standards (GO-ITS) 37 Standards.
· Develop and code system components that are compliant with the Accessibility for Ontarians with Disabilities Act, 2005. Ensure all artefacts are in compliance with Government of Ontario – Information Technology Standards (GO ITS) 54 St.

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