As a leading healthcare consultancy, Throughline Strategy's sole mission is to help healthcare organizations improve experiences and outcomes for people living with illness and those who care for them. Our global clients come to us for our strategic counsel, powerful insights, and design solutions — and because we have a ‘roll-up-the-sleeves' determination to deliver great work that matters.

At Throughline, we firmly believe that culture is as important as the work we do. We hire for values alignment first and foremost. Our values are centred around what it takes to be a great partner:

1. Move It Forward - Even when faced with ambiguous, never-seen-before challenges, our people “make %$ happen” in order to make meaningful change.
2. Know Yourself - Our team is skilled at assessing what we do well (individually, and as a group; in both technical and ‘human' skills). This increases vulnerability and removes uncertainty in how we operate, creating a more dynamic and sustainable culture of trust, innovation, and teamwork.
3. Kindness and Candor - We share the truth with one another in a way that leaves everyone whole and allows people to quickly act on feedback in delivering their personal best work.

If these values sound like they were written for you, read on! We are seeking a motivated, results-oriented individual to join our team as a Healthcare Strategist (Social Science Specialist).

Apply to join us if you:

• Take on every project and task like it's your baby. It's about ownership and striving to make a difference.
• Love collaborating and helping. We are a team culture and roll up our sleeves to get the job done together.
• Are excited about the opportunity to solve difficult strategic problems.
• Are eager to work in an applied setting and relish the pace of consulting work.
• Have an insatiable curiosity. You like to know how people and things work and dig in to find out.
• Are a doer and a maker. You love creating and building things and enjoy the process as much as the end result.
• Speak well, listen even better. You take the time to understand what people really care about and what motivates them.
• Your presentations are known for being compelling and memorable.
• Feel that improving health outcomes and experiences is important and personally meaningful.

Responsibilities include:

• Analysis on healthcare insights projects leveraging best-in-class social science frameworks, which are end-to-end qualitative research and analytics projects for clients in the pharmaceutical, biopharma, and bio-tech industries
• Desktop research of trends and developments in the area of health innovation
• Managing the day-to-day execution of primary research

• Delivering large and complex strategy, insights, and innovation project engagements for leading companies looking to improve health in Biotech, Pharma, and Healthcare systems.

• Designing social science-informed meetings and workshops
• Facilitating meetings and workshops
• Supporting the technology needs of virtual workshops
• Developing synthesis of workshop outputs
• Developing recommendations informed by Social Science for clients
• Developing summaries of primary research

• Working with a multi-disciplinary team and a broad range of stakeholders.
• Conducting and analyzing primary and secondary research with health care providers, patients, and caregivers in a range of settings
• Supporting developing deliverables

• Supporting in preparing for insights projects (e.g., developing screeners, managing recruiting)
• Project management for client-facing and internal projects (e.g., building and managing timelines, identifying risks etc.).
• Solving project-related challenges as needed
• Contributing to the development of new practice tools and processes informed by social science
• Supporting in business development activities
• Helping improve workplace culture and space
• Other duties as required

Experience and Key Characteristics:

• Successful completion of a Masters or PhD degree in social science (for example: Sociology, Anthropology, Political Science, etc.)
• Strong critical thinking, qualitative analysis, writing, and presentation skills
• Demonstrated experience:
  • applying theory in a practical and applied setting and ‘right-sizing' concepts to meet the unique needs of a particular audience
  • explaining complex theoretical concepts to a lay audience in an approachable manner
  • working on short-term projects and successfully meeting deadlines
• Passion for working in healthcare.
• Great listening and collaboration skills, and also able to work in a self-directed manner
• Strong attention to detail
• Able to quickly incorporate feedback into enhancing performance
• Comfortable making assumptions and working with ambiguity
• Ideally you have 5 – 8 years of experience in a consulting, market research, or client-side marketing environment. (Client-side Healthcare or Consumer Packaged Goods experience is considered a plus.)
• Proven experience in moderating interviews and/or conducting ethnographic fieldwork and/or facilitating large meetings and identifying and developing strong insights is essential
• Your English (written and spoken) is fluent, second and third language skills are a plus!
• Must have experience working in an office environment / corporate setting
• Experience in using all G-Suite and MS-Office products and working in a cloud-based virtual environment with PowerPoint and digital collaboration tools (e.g. Zoom, Teams, Mural, Slack, Box etc.)

Applicants must be legally able to work in Canada. This is a full-time role with 10 – 25% travel to client sites, which is a critical part of the role. Throughline operates with a hybrid environment work model so employees will work onsite in Midtown Toronto (Yonge and St. Clair for one day a week) and remotely for the remainder of the time.

Vaccination Policy:

Vaccination against COVID-19 is strongly encouraged. We closely follow provincial and national-level policies around vaccination. We have had a vaccination requirement for all employees in the past and may have one again in the future, should government policies change. Accommodations will be made for human rights cases, if needed.

Inclusion:

We acknowledge and honour the value and dignity of all individuals. We pledge ourselves to creating and maintaining a culture that welcomes and respects diverse traditions, heritages, and experiences.

Accommodations and Accessibility:

At any time during the interview and onboarding process, let us know if you require accommodation. Please contact us at [email protected] and we will work with you to provide the support you need.

What we offer:

• Being part of a truly collaborative and supportive team
• Coaching and guidance
• A competitive salary with rapid growth potential
• 3 weeks paid vacation, plus 5 paid personal days and 5 unpaid personal days
• 3 special long weekends (above and beyond statutory holidays)
• Comprehensive Lieu Time policy
• A hybrid working model
• Health and dental benefits and access to an EAP starting on your first day, 50% of premiums are employer-paid
• Culture-building events to strengthen our team dynamic
• Professional development budget for all team members
• A committed leadership team that is constantly improving Throughline's value through quarterly team meetings and regular feedback