SEGULA TECHNOLOGIES is an Engineering and Design Services company with a proven ability to boost innovation and competitiveness within the major industrial sectors, including Automotive, Aerospace & Defense, Energy, Rail, Naval, Pharmaceutical, and Oil and Gas.
With a global presence in 28 countries with 140 offices worldwide, SEGULA GROUP fosters a close relationship with its customers thanks to the expertise of its 13,000 employees.
Job DescriptionSEGULA TECHNOLOGIES is hiring a Field Support Engineer to join our growing team in one of our main client on the Rail sector, dedicated to Boston, New York City, Washington DC, New Castle and Philadelphia site
The Field Support Engineer, you will field support team on their day-to-day activity, including the following activities:
- Troubleshooting, modification implementation, repair and inspection on various engineering field (mechanical, electrical, TCMS features…)
- Support engineering department with on field deployment
- Collect and analyze data from different systems.
- Change request / modification validation
- Soft skills for interface with internal customer like engineering department. Interface with customers, consultants, vendors and installation contractors, as needed.
- Good technical knowledge on multisystem
- Provide field support as required for activities such as testing and commissioning and internal tests.
- Understand the technical issues for each fleet and sub-systems within the platforms under Alstom scope and manage their resolution.
- Perform system test activities such as breakdown tests, operational, main line test and system level tests. Conduct tests in compliance with company standards, project requirements, relevant test procedures, safety standards.
- Use of test fixtures and follow functional test procedures.
- Identify operational and technical problems and assist in practical solutions and improvements to system design.
- Accurately complete test documentation, data sheets, marking plans, expense reports, daily logs, and lost time and discrepancy report
- Perform installation and testing of field modifications. This may be performed on "live" circuits and on new or existing equipment.
- Assist in the installation and test of factory and field modifications. This may be performed on "live" circuits and on new or existing equipment.
- Assist in the installation and adjustment of various signaling equipment (switch machine, trip stops, track circuits, code systems, Carborne, etc.).
- Review, develop and maintain all the technical/engineering documentation required for the services scope.
- Ensure the timely and effective resolution of safety issues.
- Bachelor's Degree in Electrical Engineering or a related technical discipline.
- Minimum of 5 to 7 years of experience testing Signaling, Train Control Systems or related Rolling Stock product and system interfaces.
- Previous hands-on experience with test equipment (VOMs, DMMs, voltage meters, oscilloscopes, frequency counters, digital multimeters, and signal generators).
- Working knowledge of Rolling Stock products.
- Working knowledge of and system interfaces
- Proven railway safety awareness.
- Proven troubleshooting skills for problem identification and resolution.
- Strong written and oral communication skills.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
Additional Information
Additional Information
- Assignments often require work to be performed at odd hours and/or extended shifts. Work schedules and hours change often. Working holidays and weekends is not uncommon.
- Ability to work in USA and travel from one site to the other (Travel expenses covered)
We offer a competitive salary and benefits plan, and great opportunities for career growth!