Assistant Parts Manager – Ag Dealership

Are you ready to step into a dynamic role that combines parts management with exceptional customer service? Join our high-energy client's dealership, as an Assistant Parts Manager. In this position, you'll be responsible for overseeing the selling, receiving, and delivery of parts and accessories, ensuring top-notch in-store customer service, and assisting with various parts-related tasks.

Responsibilities:

• Manage the day-to-day operations of the Parts Department, ensuring they align with business expectations and enhance both internal and external customer satisfaction.
• Schedule and assign tasks to employees within the Parts Department based on their skills and knowledge.
• Develop and implement an annual Parts Department Marketing Plan in collaboration with the Sales and Service Departments, in line with corporate goals.
• Handle customer concerns and complaints, with a strong focus on ensuring customer satisfaction, retention, and overall business growth.
• Maintain proper controls, records, and physical inventory of all parts inventory, tools, equipment, and related department items.
• Problem-solve and troubleshoot to locate the required parts and find appropriate resources for customers.

Requirements:

• Hold a Parts Management Technician certification (Preferred)
• Possess prior management experience.
• Knowledge of farming and agriculture parts and machinery.
• Familiarity with business and software systems.
• A minimum of 3 years of experience within a parts department.

Why join our client?

• We offer competitive wages and excellent benefits.
• Our commitment to in-house training and learning opportunities ensures your professional growth.

If you're prepared to take the next step in your career and be an integral part of our dealership's operations, we encourage you to apply.