Are you eager to make a tangible impact through your writing skills? Seek a dynamic working atmosphere that values your personal time as much as your professional dedication? If you're a proactive and motivated individual with a keen interest in expanding your knowledge, then we want you on our team. Prepare to be stimulated and grow professionally!

About us

Trusted by leading global banks and financial institutions of all sizes, TAO Solutions has worked for over a decade with financial industry leaders worldwide. We design innovative and automated software solutions to empower the financial services industry with operational agility and robust capabilities. With office headquarters in Toronto, and offices in Sydney, Australia, as well as San Diego, USA, TAO Solutions is in an expansionary mode. We are driven by an entrepreneurial and visionary mindset, and that means there is plenty of room for innovation and initiative, and for talented people to shape who we are tomorrow. Further information on our business, products, and services can be found at https://taosolutions.com.

We are looking for a Technical Writer to join our growing team. Why TAO Solutions? Click Here

Your next career move

• Plan, develop, organize, and write product documentation
• Generate documentation for print and online help
• Provide writing, editing and documentation support to TAO team members and clients
• Prepare charts, graphics, and screen captures to illustrate the material
• Assist TAO product development team with internal KPI metrics
• Assist in preparation for TAO customer demonstrations, including marketing materials and utilizing TAO's internal data analytics platform
• Quickly learn, study, and adjust to ever-evolving key customer use scenarios to maximize documentation and training requirements
• Understand new innovative products through ad-hoc training sessions and job shadowing, grasping a holistic view of all TAO products and how various clients interact with the software
• Create tutorial and key concept videos; this may include periodic webinars for new product release features
• Meet critical project deadlines

Does this sound like you?

• Degree/certification in Technical Writing, English, Journalism, or another writing or literature related post-secondary degree; alternatively, comparable training in Technical Writing with several years' experience
• Prior applicable work experience interacting / assisting software development firms that specialize in developing large and complex applications is an asset
• Experience working in a technical writer position in either the software industry or financial services is a plus
• Strong knowledge of XML, HTML, and CSS
• Strong knowledge of SnagIt, Camtasia or similar screen capture applications
• Proficient in the Microsoft Office, including Visio
• Strong knowledge of video tools to produce animations and videos is a must (examples: MadCap Capture, SnagIt, ShareX, Camtasia, etc.)

What you can expect from us

At TAO Solutions, our performance-driven culture is built on successful teamwork. We are ranked as one of the top companies to work for by Great Place to Work Canada and recognized as one of the best places to work in technology. We're passionate about fostering an environment that positions each team member to succeed and grow their career. We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.

What's in it for you?

• Competitive compensation
• Flexibility to work from home
• A collaborative organization that is receptive to new ideas
• Strong benefits package, that includes vision, medical, and dental
• Profit-Sharing Bonus program
• Global career opportunities
• Ongoing training and professional development
• Fun and results-driven work environment

Do you have a passion for innovation and working with new technology? Hungry for more? Let's talk!