Company Overview:

Our Client is a pioneering cryptocurrency exchange, is dedicated to enhancing the digital finance landscape through innovative and secure trading solutions. They aim to empower clients with intuitive, efficient, and reliable cryptocurrency transactions, supported by expert guidance and comprehensive support.

Role Overview:

We are seeking a seasoned Trading Desk Manager with expertise in trading operations and treasury management to join their team. This multifaceted role encompasses overseeing client transactions, from providing quotes and explaining withdrawal processes to ensuring smooth and efficient trade execution. The ideal candidate will have a solid foundation in the cryptocurrency, blockchain, or fintech industries, equipped to handle coordination with liquidity providers, manage ledger access, and maintain compliance. A key part of this position involves delivering exceptional support to our clients, making the candidate's ability to navigate the intricacies of manual trade operations and client interaction paramount.

Key Responsibilities:

• Oversee client cryptocurrency trades from initiation to completion, providing tailored support and ensuring a seamless and secure trading experience.
• Negotiate terms and coordinate with liquidity providers to ensure ample liquidity for client transactions, maintaining authorized trader status.
• Manage ledger access, ensuring accurate transaction records and adherence to regulatory compliance.
• Optimize operational efficiency in manual trade execution, prioritizing accuracy and security.
• Offer strategic guidance to clients on trading strategies, market insights, and best practices.
• Provide precise quotes, navigate clients through withdrawal processes, and offer comprehensive trading support.
• Handle management of bank, crypto, and liquidity provider accounts to facilitate smooth transaction processes.
• Ensure the timely and secure execution of trades, including cryptocurrencies and securities, focusing on transferring assets to wallets.
• Maintain an in-depth understanding of the cryptocurrency market to inform decisions and advise clients effectively.

Requirements

• Proven experience in cryptocurrency, blockchain, or fintech spaces, with a strong understanding of trading operations.
• Ability to manage complex transactions and provide comprehensive support to clients.
• Exceptional communication skills, capable of effectively engaging with clients via email and phone.
• A commitment to delivering high-quality client service and support.
• Bachelor's degree in Finance, Economics, Business, or a related field is preferred.

Benefits

• Competitive salary package.
• Remote work flexibility.
• Opportunities for professional growth in a rapidly expanding company.
• A dynamic and inclusive work culture.