The Team
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.
The Role
As a key member of our team the Custodian will take ownership of all public areas within the resort, and ensure the sanitization, cleanliness, and replenishment are up to company standards. Your responsibility will be to ensure that all public areas are inviting, stocked, and always cleaned.
Your contributions to the team include:

• Cleaning public areas while meeting Naturally Hotels & Resorts Ltd. Standards including dusting, mopping, vacuuming, bathroom cleaning, inside window cleaning, replenish supplies.
• Respond to guests and staff inquiries, requests, and complaints in a prompt and courteous manner.
• Additional tasks and duties as assigned.

A few things we are looking for in a new team member:

• Knowledge of chemicals and products used for cleaning.
• Must be able to assess a situation for danger or safety issues and act accordingly.
• Strong time management skills and the ability to work independently.
• Physically able to reach, stretch, bend, and walk for an extended period.
• Ability to follow instructions.
• Strong communication skills.
• Passion for creating positive guest encounters that will reflect our genuine hospitality and high-quality service.
• Excellent organizational skills.
• Availability to work a variety of shifts, including mornings, evenings, weekends, and holidays.

Perks & Benefits
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.

• Comprehensive employer paid health, vision, and dental coverage for you and your family.
• Access to ongoing training and development opportunities to support your career growth and advancement within the company.
• Employee and Family Assistance Program.
• Discounts on various resort amenities and services such as food, golf, retail, and spa.
• Support for your health and wellness goals.
• Registered Pension Plan (RPP) eligibility after 1 year.
• Accommodations available for qualifying candidates.

We are committed to fostering a positive and supportive work environment where our employees feel valued, respected, and motivated to excel. We believe that by investing in our team members' well-being and professional development, we can collectively achieve success and create a thriving and fulfilling work environment.
The Resort
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific's 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.
Thank you and we look forward to receiving your application!

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