Who we are...

Shuswap Lake Vacation Inc. DBA Twin Anchors Houseboats Vacations is the largest houseboat company in Canada, with the largest boats in Canada. We are the premier houseboat destination on Shuswap Lake. With 1100 km of shoreline to explore onboard our luxurious Twin Anchor houseboats. Our guests have the ability to adventure and see the many highlights of the lake or relax on their houseboat. We are located at the largest marina on Shuswap lake surrounded by mountain scenery. It is the perfect location for after work adventures and to work in beautiful Sicamous, BC. Our company goal is to supply excellent service, support and an amazing guest experience so they can create lasting memories on their Twin Anchors Houseboat Vacation. We are always looking for people to provide excellent service and create a fun positive atmosphere for other employees and our guests!

We have many openings available if the below job description doesn't fit, make sure to check out some of our other job ads to find a better fit. We appreciate all applicants.

Job Description

Job Title:

Reservation Clerk- Twin Anchors Houseboats

Job Function:

Ensure that all houseboat reservations are completed in accordance with the Quality System and provide customer service to meet or exceed their expectations and meet time commitments.

Duties and Responsibilities:

Completes reservations as required.

Responsible for customer check-ins and check-outs.

Handling and processing monies.

Performs all customer services related tasks, including enquiries, correspondence and complaints.

Performs other duties or support to co-workers as the pressures dictate within the Twin Anchors' environment.

Required Skills and Knowledge:

Strong communication skills

Customer Service Philosophy training or related work experience

Computer knowledge in Word Processing and Spreadsheets and related data processing software.

Reception training, including telephone, fax and front counter.

Preferred Knowledge/Experience:

Experience with marine activities

Knowledge of the houseboat industry, both operational and manufacturing.

Hospitality/Tourism training or work experience

Grade 12 graduate or comparable on job experience

Starting wage is $18/hr for full time

*Must currently be legally able to work in Canada*

Please fill out all required fields and attach your RESUME and COVER LETTER during the application. After review applicants will be contacted for the next stages in the interview process.