HOURS - Saturday & Sunday days/evenings (up to 32 hours every 2 weeks)

Who We Are

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

This opportunity is with our Good Shepherd - Women's Services - Dorothy Day

How You Will Make an Impact

Dorothy Day Place provides low-barrier permanent supportive housing to cis women, trans and non-binary individuals who have experienced chronic homelessness in the community. The program will offer a hospitable and respectful environment for people who face significant personal and structural barriers to accessing and maintaining housing. Commitment to the provision of cultural safety and Trans/Gender positive space is prioritized. Dorothy Day will operate within a trauma-informed, feminist, anti-racist/anti-oppressive framework and firmly rooted in harm reduction principles.

• Demonstrate the Good Shepherd mission and values of responsibility, availability, adaptability, quality, and dignity
• Provide a welcoming environment to all participants, guests and visitors of the Dorothy Day Place program
• The Receptionist will be the primary initial contact at Dorothy Day Place, answering doors, answering and directing phone calls, room bookings, screening, handling donations, as well as administrative functions
• Responsible for participating in Good Shepherd's Health and Safety programs, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

What You'll Bring to Our Team

• Understand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principles
• Previous experience in an administrative or reception-based positions preferred as well as a post-secondary diploma in a relevant field of study
• Knowledge, skills, and experience to support/enhance a service/residential environment that is culturally safe and Trans/Gender positive is essential
• Experience in a residential setting is an asset
• A valid Ontario Driver's License (G2) and ability to drive company vehicle is an asset
• An appreciation and understanding of a range of issues impacting cis women, trans and non-binary individuals including abuse, poverty, homelessness, mental health and substance use
• Valid CPR certification (or willingness to be certified)
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
• Fluency in a language in addition to English is an asset
• Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation.

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.