*When I Work is a remote first company. We are open to hiring candidates in the continental US and Ontario, Canada. If an onsite location is important to you in your search, you are welcome to work from our Minneapolis HQ office.

We help hourly teams get shift done.

At When I Work, everything we do starts with a mission to make shift work awesome. We deliver on that mission by making every piece of hourly workforce management - scheduling, time tracking, shift trading, team messaging, and more - easy and straightforward for managers and employees alike.

The product team at When I Work is responsible for developing the vision, product, and go-to-market strategy for the company. When you join this team, you will work with customers as well as marketing, sales, finance and engineering to identify, build, and bring new features and products to market. You will be uniquely positioned and empowered to make a huge impact in the lives of hourly employees.

As a Senior Product Manager, you will be responsible for understanding our users, solving hard problems, and guiding our Customer Acquisition Team (CAT) to optimize WIW's product for users by reducing friction at sign-up, improving early product understanding, and streamlining conversion flows. The CAT team at When I Work is a Product Led Growth (PLG) team focused on driving growth through product experiments. They measure success through their ability to drive new customers, and ultimately aim to empower customers to make purchasing decisions with ease.

• Drive top of funnel performance for When I Work, including responsibility for growing the volume of trials, re-engaging our customers and constantly improving our customer's interest and understanding of our products
• Lead the design, tracking, and communication of the product experiments to drive user acquisition.
• Work closely with Marketing to identify new experiments to drive top of funnel acquisition efforts
• Oversee the product development process for a product including market research, competitor analysis, planning, positioning, requirements, development, and product launch.
• Leverage quantitative and qualitative data to know our customers, validate their needs and understand how they are using our products.
• Develop and maintain a thorough understanding of both customer and business requirements
• Communicate and maintain the vision, strategy, and roadmap for your team's current and future product experiments
• Communicate product vision and priorities to internal teams including Engineering, Customer care, Sales, Marketing and Success.

You are a curious and impact driven individual who is drawn to driving growth through resilient and creative product experiments while partnering with stakeholders across the company. You have product management experience on a growth team and are eager to learn, iterate, measure and deliver exceptional results.

• 5-8 years experience in product management, product development, product design or similar field
• Experience working on a Growth team that is focused on a product that is targeted to an end customer.
• Experience developing strategy, executing against it, and delivering measurable results.
• Experience in defining experiments, setting success criteria and working with Marketing to drive successful outcomes in user experience
• Strong analytical abilities (knowledge of SQL) to query, summarize large data sets and derive actionable insights.
• Have a customer-focused mindset, understanding user needs and translating them into seamless product experiences
• Efficiently manage tasks, projects, and resources, ensuring streamlined workflows and optimal productivity
• Strong written and verbal communication skills with ability to communicate to both technical and non-technical audiences and adapt to a variety of individual communication styles and needs.

• Industry or vertical specific experience
• Experience working with Product Led Growth (PLG) principles and tactics
• Experience working with the SMB market

• Professional development allowance
• Dental Care & Extended Healthcare Coverage paid by When I Work
• Enhanced paid parental leave
• Paid vacation and holidays
• Flexible work environment
• RRSP Match
• Remote first culture including home office set-up stipend and ongoing telecommuter stipend
• Casual dress code
• Dynamic and dedicated team

We believe actions speak louder than words. Every encounter with our people and products should be memorable and helpful. Challenges are exciting, failure is how we learn, and we all have an entrepreneurial spirit. Building an inclusive and equitable workplace isn't lip service. We invest our time and our money in organizations that are not only working to diversify the current jobscape, but also investing in the future of talent. We're motivated by a strong, innovative, and passionate work culture and we're constantly searching for ways to improve and get shift done.

The tech industry is notorious for its lack of diverse representation, and we're aware of the research showing that historically underrepresented groups are less likely to apply to a job if they don't believe that they meet all of the criteria. Are you hesitant to submit an application because you're not sure if you check every box? Apply anyway! We would love to hear from you and figure out what you can add to the culture here at When I Work.

We'd love to talk to you! Please submit the following to apply:

• Resume (including months/years of employment for each position).
• Cover letter including:
• an overview of your existing experience
• a convincing reason why you'd like to work at When I Work.

*Must already be authorized to work in the United States or Canada on a full-time basis for any employer.