Are you ready to join a self-motivated team at the forefront of innovation? Our client, PHL Capital Corp. (PHL), located in Surrey, British Columbia, is one of British Columbia's top providers of real estate focused investments and credit products. PHL is a company that is growing at a significant pace and is on the lookout for talented individuals to fill multiple key roles in administration, marketing, and lending. As PHL continues to enlarge their operations, they are seeking passionate professionals who are eager to contribute to their success story. If youre ready to thrive in a fast-paced environment and make a meaningful impact, we want to hear from you!
PHL's success is built on strong relationships, risk management and core values of trust, professionalism, and exceptional service. They have a great reputation for continually providing knowledge, experience, and value to everyone they represent. With PHL, you will find the opportunity to work with a talented, dedicated, and fun group of people who are committed to supporting one another and providing high-quality products to their clients.
They are currently looking to add an Administrative Assistant to their team. As the successful candidate and the first point of contact for clients and team members, you will be responsible for all aspects of office coordination and administration, ensuring that the company functions seamlessly, all because this is second nature for you. Your positive disposition and pride in a job well done is undeniable. You will have excellent customer service skills, both in person and on the phone, as well as an ability to multitask and adapt to ever-changing situations. PHL is known for having a positive, respectful, and collaborative work environment and they look forward to onboarding a new team member who thrives on balancing professionalism and fun within the office.

Responsibilities will include:

• Greets clients both in person and on the phone in a professional and friendly manner;

• Takes notes and messages accurately, transfers calls to the appropriate team member and ensures proper follow up;

• Ensures reception area and common areas remain clean and tidy;

• Fields general emails and routing them to the appropriate team member;

• Manages office correspondence such as mail, general email inbox, and filing hard copy and electronic documents, all while ensuring accurate and complete records management;

• Administers and manages inbound and outbound packages, including tracking and follow up;

• Maintains communication with Benchmark (parking, general maintenance);

• Completes bank deposit runs as required;

• Assists in gathering invoices for payment processing;

• Monitors office and kitchen supply inventory levels; placing orders as required; and arranging for servicing of office equipment when needed;

• Manages the arrangement of lunch and refreshments for team meetings;

• Coordinates the provision of technical support services as required;

• Supports the workflow of the business by organizing schedules, arranging appointments, and overseeing client communications;

• Assists in coordinating travel arrangements (hotels, flights, etc.);

• Assists with coordination of onboarding of new team members;

• Coordinates the arrangement of gifts for team members and clients;

• Assists the team and leaders with additional administrative tasks, providing support as needed.

Requirements:

• Minimum of 2 years' experience working in an administrative capacity;

• A degree, diploma, or certificate in a related field would be considered an asset;

• Excellent customer or client service experience with strong verbal and written communication skills;

• Proficient with multi-line phone systems and able to manage a high volume of calls;

• Ability to develop strong business relationships with co-workers and clients;

• Excellent interpersonal skills and the ability to collaborate with team members and assist with their ongoing needs;

• Ability to troubleshoot and work with different office technology and equipment;

• Professional and ethical demeanour in person and on the phone;

• Extensive experience using MS Office programs (Excel, Word, Outlook) and experience using Adobe;

• Computer literacy, able to learn and adapt to new programs;

• Ability to work effectively both independently and as part of a team;

• Ability to work on tight deadlines with a demonstrated ability to problem solve and adjust to changing timelines;

• Strong organizational and planning skills with the ability to prioritize and work on several projects at once;

• Ability to maintain a high-quality work with a strong attention to detail;

• Valid and unrestricted Class 5 BC Drivers License is required;

• Previous light bookkeeping (AP/AR) experience is considered an asset.
  

This is a full-time office position (Monday to Friday 9:00-5:00pm). The base salary range for this position is $50,000 to $60,000 per annum based on experience with full benefits as a part of the competitive total rewards package. If you're a positive individual with a “can-do” attitude looking to join a dynamic team with growth potential, along with your resume, please include a cover letter outlining how your previous experience as an Administrative Professional will contribute to PHLs success.
We look forward to hearing from you and getting the conversation going.