ABOUT US:
Established in 1956, BEST is a Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact. We have been recognized by Deloitte as one of Canada's Best Managed Companies and by Waterstone Human Capital as one of Canada's 10 Most Admired Corporate Cultures.

When you join the BEST team, you'll enjoy:

• Competitive wages and benefits packages
• An excellent company culture, with access to educational grants and regular team events and celebrations
• Employee recognition and appreciation programs
• Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

JOB OVERVIEW:
The Maintenance Service Manager will lead and manage the maintenance team, optimize maintenance operations, and ensure the smooth functioning of equipment, vehicles, and facilities to support the organization's goals.
RESPONSIBILITIES:

• Lead and direct maintenance service technicians in the delivery of maintenance work performed, ensuring adherence to safety, quality standards and procedures.
• Create maintenance technicians' schedules ensuring operational efficiency.
• Liaise with client representatives and third-party contractors to ensure service is provided in a timely manner, eliminating re-work.
• Identify opportunities for improving maintenance service to client, internal processes, equipment and reducing costs through new strategies, technologies, or equipment.
• Conduct regular equipment and vehicle inspections to ensure compliance with regulations and standards.
• Manage inventory and allocate resources such as manpower, equipment, and materials for timely completion of maintenance work assignments.
• Manage client billing and create/track budgets.
• Manage and monitor records of maintenance activities, work orders, equipment logs, maintenance schedules and expense reports.
• Recruit, train, coach and performance manage maintenance service technicians.
• Ensure compliance with health and safety regulations by promoting a safe work environment through safety training, investigate incidents or accidents and implement preventative measures
• Other duties as required.

• Excellent customer service and listening skills.
• Strong organizational and time management skills.
• Ability to communicate effectively, ensuring conflict resolution.
• Comfortable using MS Office programs & CRM software.
• Ability to effectively analyze, plan, organize, prioritize, and meet deadlines.

• Trades or technical designation required.
• Min 5+ years related industry experience required.Valid driver's license with an acceptable driving abstract.
• Acceptable security and criminal record check.
  

BEST is committed to creating a diverse, equitable, and inclusive workplace. We support the hiring of visible minorities, women, members of the LGBTQ2S+ community, and veterans. We are an equal opportunity employer with the interests of fairness and equality. We will take the necessary measures to ensure that all applicants have equal access to Best Service Pros job opportunities.

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