Business Operations Coordinator

Are you a changemaker? Come on INN!

Who Are We?

We're an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there's a fit with your skills and experience.

What Are We Looking For?

• Position Title Business Operations Coordinator
• Job Type Full Time
• Department Operations
• Reports to Vice President, Operational Services

Position Overview

The Business Operations Coordinator provides dedicated coordination of the office environment and administrative systems that support Operational Services. The role is responsible for day-to-day workplace administration, operational records and tracking, lease and property administration, vendor and office coordination, and administrative follow-through within Operational Services.

Working closely with the Vice President, Operational Services and Operations team, the position helps ensure operational information, records, workplace requirements and assigned actions are organized, accurate and followed through.

The role works collaboratively across departments, including Human Resources, and may provide occasional administrative and logistical support for organization-wide operational initiatives.

What You'll Do

• Maintain operational records, trackers, vendor documentation, contracts, warranties, forms and templates.
• Coordinate Operational Services meetings, including scheduling, agendas, minutes, materials and action-item tracking.
• Assist with preparation of operational dashboards, reports, approval packages and project documentation.
  
• Prepare lease and occupancy documentation for review and approval.
• Coordinate administrative communication and documentation with landlords, property managers and other service providers as assigned.
• Maintain critical-date tracking for lease renewals, expiries, notices and other property-related requirements.
• Track operational actions arising from safety inspections, incidents or identified workplace issues.
• Coordinate administrative follow-up on Operational Services priorities, projects and decisions.
  
• Coordinate office supplies, purchasing, inventory, distribution and replenishment.
• Coordinate seating plans, furniture requirements, office moves, access cards and workstation setup.

This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. Business Operations Coordinator may be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• Post- secondary education in business administration, office administration, operations, property administration or a related field, or an equivalent combination of education and relevant experience.
• Approximately three years of progressive experience in office administration, workplace coordination, operations support, property or lease administration, or a comparable coordination role.
  
• Experience coordinating office services, vendors, workstations, access, office moves or related workplace requirements.
  
• Demonstrated experience maintaining records, trackers, meeting documentation and action-item follow-up.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience maintaining workplace safety, inspection or operational compliance records is considered an asset.
• Experience supporting lease, property or contract administration is considered an asset.
  

Our Commitment

Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team

We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by clicking ‘Apply Now'.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at [email protected] before your interview.