Resident Support Coordinator (Social Worker/Social Service Worker)

Fairview Nursing Home located in Toronto, Ontario has an exciting opportunity for a Resident Support Coordinator to join their team.

Status: Permanent Full-Time
Location: 14 Cross street
Expected Start Date: October 26, 2026

The expected hiring range for this position is $56,650 to $60,000 for SSW and $61,800 to $65,500 for SW. This role falls within a broader internal salary band, with growth opportunities based on demonstrated performance

As our new Resident Support Coordinator, you will:

• Coordinates and supports the resident move in experience, care conferences
  and applicable family meetings.
• Support resident and their families with move-ins and transitions within the
  Village and/or throughout the health care system.
• Support Village waitlist in partnership with the clinical team.
• Provide ongoing assessment of needs, counselling, mediation and advocacy for
  resident well-being in collaboration with the Village inter-disciplinary team.
• Provides resident guidance in significant areas such as loss, life transitions and
  areas around the Resident Bill of Rights.
• Engage with outside agencies and community groups as resources to offer
  support to residents and/or families comprehensive plans of care.
• Serves as a key representative for Residents' Council and Family Council.
• Provides education, coaching, and counselling for residents, families, and team
  members regarding mental health and well-being.
• Assist in the development of effective communication strategies for residents
  and their families (will support mediation if appropriate).
• Perform other duties, appropriate to the position, as assigned.

Our new Resident Support Coordinator must have:

• A Post-secondary education in Social Work or Social Services Worker Program
• Must be registered with the Ontario College of Social Workers and Social
  Service Workers
• Current Heart Save Level of CPR is an asset

It would be an asset if our new Resident Support Coordinator has:

• Knowledge of relevant policies, procedures, legislation and regulations applicable to the long-term care sector, including the Fixing Long-Term Care Act, 2021 and Health & Safety Act of Ontario
• Demonstrated experience working with seniors and/or persons with cognitive or physical impairments

How Schlegel Villages supports our Team:

• Competitive salary, and benefits;
• Significant opportunities for Growth and Development: Our Leaders come from within;
• Extended Health Benefits & Retirement Savings;
• Individualized Assistance for Team Member Education and Development;
• Loans and Scholarships to help our team members realize their greatest potential;
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
• A Unique Family Culture: Every Person in Every Village is a branch of our Family Tree.

You can be you while being a part of our family.

At Schlegel Villages we are redefining elder care through innovation, Village design and culture change, but we know the key to our Village success, and our residents' satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

Equity, diversity and inclusion are ingrained within the Schlegel Culture, and our Villages are more welcoming, open-hearted and vibrant because of it. Each Village is strengthened by the unique lived experience of every person connected to it. Everyone is included and respected in their spirituality, cultural diversity and individuality. Regardless of ability, heritage or cultural roots, our people are embraced, just as they are, and we celebrate and support life purpose within the community.

At Schlegel Villages, our hiring practices reflect our commitment to human connection and strong relationships that we strive to provide in our Villages. We do not use artificial intelligence in our screening or selection processes; applications are reviewed by our recruitment professionals who thoughtfully assess candidate's fit with our posted opportunities, mission and values.