Parts Advisor

Parts Advisor

Location: Carleton Place, ON Job Type: Full-Time, Permanent Compensation: Base salary of $37,500–$58,400 annually, plus performance incentives and bonus opportunities

Earning Potential

In addition to a competitive base salary, Parts Advisors are eligible for performance-based incentives. Successful candidates have the opportunity to earn up to an additional $14,400 annually, resulting in a potential total compensation of up to $58,400 per year.

Hours: 40 hours per week

Schedule

· Monday to Friday

· Day shift

· 8-hour shifts

· No weekends

Benefits

· Dental care

· Extended health care

· Life insurance

· Employee discounts on products and services

· Ongoing training and professional development opportunities

Position Overview

Carleton Place Ford is seeking a motivated and customer-focused Parts Advisor to join our team. This is an excellent opportunity for an individual looking to build a long-term career within the automotive industry while contributing to the success of a growing dealership.

As a Parts Advisor, you will play a key role in supporting our Service Department, retail customers, and wholesale accounts by ensuring the accurate identification, ordering, and distribution of automotive parts. The ideal candidate is organized, adaptable, service-oriented, and committed to delivering an exceptional customer experience.

Key Responsibilities

· Assist customers, technicians, and wholesale clients in identifying and purchasing the correct parts for their vehicles.

· Process retail and wholesale parts orders accurately and efficiently.

· Prepare and distribute parts for service technicians in a timely manner.

· Receive, stock, and maintain inventory while ensuring accuracy and organization within the Parts Department.

· Deliver parts to customers and business partners as required.

· Respond to customer inquiries and resolve concerns in a professional and timely manner.

· Maintain a high level of customer satisfaction through exceptional service and product knowledge.

· Support various departmental functions as needed to ensure efficient daily operations.

Qualifications

· Strong communication and interpersonal skills.

· Computer proficiency and the ability to learn dealership management systems.

· Excellent organizational skills and attention to detail.

· Positive attitude, strong work ethic, and willingness to learn.

· Ability to work effectively in a fast-paced team environment.

· Valid Ontario Class G Driver's Licence with a clean driver's abstract.

What We Offer

· Competitive base salary with performance incentives and bonus opportunities.

· Opportunity to earn up to an additional $14,400 annually through performance-based incentives.

· Comprehensive benefits package, including dental, extended health, and life insurance coverage.

· Ongoing training, coaching, and management support.

· Opportunities for career advancement within Carleton Place Ford and the Heighton Auto Group.

· Employee discounts on dealership products and services.

· A supportive, team-oriented workplace culture that values growth, development, and success.

If you are passionate about customer service, enjoy working in a fast-paced environment, and are looking for an opportunity to grow your career with a respected automotive organization, we encourage you to apply.

Work Location: In person

Equal Opportunity Employer