Receptionist - Customer Support Center

Join our team at our Customer Support Center and take on the exciting opportunity to become a valued member of our customer service team! The Receptionist is the first point of contact for customers, suppliers, and all other visitors. This role is responsible for creating a professional and welcoming environment while handling incoming communications and providing base administrative support.

Duties & Responsibilities Include but Not Limited To:

• Greet and assist all visitors in a professional and courteous manner.
• Respond to incoming telephone, email, and in-person inquiries.
• Refer inquiries to the appropriate department or individual.
• Present a positive and professional image of the organization in all interactions.
• Type basic correspondence including forms, letters, reports, and memos.
• Assist with basic data entry and compilation for reports.
• Perform general office duties as required.
• Receive and distribute incoming mail, packages, and courier deliveries.
• Administer and manage outbound mail, including priority post and courier services.
• Order and maintain inventory of office supplies at cost-effective pricing.
• Coordinate bookings for boardrooms and meeting spaces.
• Ensure necessary presentation equipment is available and set up.
• Assist in organizing logistics for meetings, workshops, and special events.
• Always maintain a tidy and presentable reception area.
• Other duties as assigned.

Qualifications/Requirements:

• High school diploma or equivalent.
• Strong communication skills, both written and oral.
• Proficient with Microsoft Office Suite.
• Ability to multitask and stay organized in a fast-paced environment.