Sales & Warehouse Coordinator

Portland Tractor Inc. was established in 1976 and has since become a leader in the heavy equipment rebuild industry. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Portland Tractor is an integral entity of Leavitt Industrial Group.

The Opportunity

Portland Tractor Inc. is looking for a highly organized and customer-focused Sales & Warehouse Coordinator to join our team in Edmonton, Alberta. As the Sales & Warehouse Coordinator, you will work closely with customers, Sales Representatives, vendors and warehouse personnel to ensure efficient order processing, inventory accuracy and exceptional customer service.

Essential Duties & Responsibilities

As the Sales & Warehouse Coordinator your key responsibilities will include:

• Provide administrative and operational support to the Sales team, ensuring efficient order processing and a high level of customer satisfaction.
• Coordinate with customers, vendors, freight carriers, and internal teams regarding orders, product availability, backorders, shipping, and delivery updates.
• Maintain accurate customer, order, pricing, CRM, and shipping records in Sage ERP.
• Process returns, RMAs, warranty claims, credits/rebills, and other customer and vendor transactions.
• Prepare shipping documentation, coordinate freight and courier pickups, and track shipments through to delivery.
• Inspect, receive, label, and organize incoming inventory, including documenting and resolving shortages, damages, and discrepancies.
• Maintain accurate inventory records, bin locations, and warehouse transactions, and assist with cycle counts and annual physical inventory.
• Operate forklifts, pallet jacks, and other warehouse equipment safely and in accordance with company policies.
• Maintain a clean, organized, and safe warehouse while supporting inventory accuracy and continuous improvement initiatives.

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Previous experience in a Sales Coordinator, Sales Administrator, Customer Service, Warehouse Coordinator, or similar role preferred.
• Strong customer service orientation with a commitment to providing exceptional support.
• Experience with ERP systems; Sage ERP experience is considered an asset.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Teams.
• Strong organizational and time-management skills with excellent attention to detail.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with shipping, receiving, inventory control, and warehouse operations is considered an asset.
• Forklift certification or the ability to obtain certification is considered an asset.
• Ability to occasionally lift and move materials in accordance with workplace safety guidelines.

Benefits & Perks

Portland Tractor Inc. is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life insurance, short term disability, and travel insurance
• Sick leave plan – 100% employer paid
• Employee assistance programs
• RRSP matching
• Ongoing professional development opportunities

The base pay range for this role is: $50,000 to $59,000 per year depending on experience.

This is an onsite role based in Edmonton, Alberta.

Portland Tractor Inc. would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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