Lead Experience Design Strategist - 12 month contract

We have a great new opportunity to support one of our top 5 banking clients in a contract capacity!

Please see below for more information on the position and if interested, apply with an updated resume aligned to the needs of the role.

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Candidate Requirements/Must Have Skills:

• 5+ years experience in service design, CX, Strategic design, UX, HCD, product design, business design, design innovation or a closely related field
• Leads activities to synthesize data and present insights toward meaningful outcomes.
• Highly-skilled in a range of design methodologies such as journey mapping, pattern and blueprint development, contextual interviews, design research, ethnographic observation, diary studies, design workshops, landscape reviews, trend analysis, etc.
• Mastery of Adobe Creative Suite including design tools Figma and Mural; including the ability to build your own design artifacts such as personas, journey maps, reports, etc.
• Comfortable leading an end-to-end design thinking process: scoping, fieldwork, synthesis, ideation, developing journey maps, service blueprinting, personas, socializing findings, and driving outcomes through actionable insights and recommendations
• Strong strategic influencing, workshop design and facilitation skills, coordination, prioritization, and execution skills.

Nice-To-Have Skills:

• Demonstrates expertise in consulting or in-house teams, successfully working on large and complex multi-channel projects
• Product Design background and understanding
• Comfort with using AI related tools for design strategy

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CorGTA is an equal opportunity employer, please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.

At times, CorGTA or itsclient partners may utilize AI tools to assist with thehiringprocesses.

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