Customer Support Agent (Full-Time)Location: In-Office I Pay: $17/hr I Schedule: 4-day work week (10-hr shifts)At We An-Ser, we are the voice of our clients. We're looking for calm, professional, and tech-savvy individuals to join our 24/7 service team. If you thrive in a fast-paced environment and take pride in turning a caller's day around, we want to hear from you!The Role:Manage high-volume inbound calls with professionalism and empathyNavigate multiple computer systems to provide accurate information and supportMaintain a high standard of service quality and detailed documentationWhat You Bring:A typing speed of 35+ WPM successfully and accuratelyA warm demeanor and the ability to stay composed during difficult conversations.A commitment to consistent attendance and schedule adherenceAvailability for weekend shifts and holidays (we are a 24/7/365 service)The Perks: RRSP with company matching, Paid Vacation, and Medical, Dental, and Vision coverage.Shifts: We have various consistent 4-day schedules with 10-hr shifts. One weekend day is required to work.We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro
The role is full-time with a 4-day, 10-hour shift schedule; one weekend day is required, and shifts may include holidays as part of a 24/7/365 service.
This is an in-office, on-site role located in Regina, SK.
You will manage high-volume inbound calls, navigate multiple computer systems to provide accurate information, and maintain a high standard of service quality and detailed documentation.
A typing speed of 35+ WPM, a warm demeanor, the ability to stay composed during difficult conversations, and availability for weekend shifts and holidays.
Perks include RRSP with company matching, paid vacation, and medical, dental, and vision coverage.
We An-Ser is described as a 24/7 service team thatValues calm, professional, and tech-savvy individuals who can thrive in a fast-paced environment and turn a caller's day around.
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