Sales & Customer Service Representative

Staffing Aid - 3 Jobs

Brampton, ON

Posted today

Job Details:

Full-time

Entry Level

Sales & Customer Service Representative

We are seeking a reliable, proactive, and communication-focused Sales & Customer Service Representative to join our team. This role is the heartbeat of our daily operations, serving as the primary link between our company and our valued clients. You will handle everything from incoming inquiries and order processing to proactive outreach to help grow our footprint.

The Details

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Break: 1-hour lunch break daily

Location: Brampton, ON

Pay: $23/hr

What You'll Be Doing

Your day will be a mix of reactive support and proactive sales growth:

Order Management: Accurately inputting customer orders into our system and ensuring all details are captured for seamless delivery.
Inbound Support: Taking incoming calls from customers, answering questions about products, and providing top-tier service.
Outbound Outreach: Using a provided list of target companies to make warm and cold calls, introducing our services, and identifying new business opportunities.
Problem Solving: Addressing customer concerns with a professional and "can-do" attitude.

What We're Looking For

The Essentials:

English Fluency: Excellent verbal and written English communication skills are a must.
Customer-First Mindset: A professional phone presence and a knack for building rapport quickly.
Tech Savvy: Comfortable with data entry and navigating order management software.
Self-Starter: The ability to work through a call list independently and stay motivated.

The "Bonus Points" (Nice to Have):

Bilingual (French): Proficiency in French is a major asset and will put you at the top of our list.
Industry Experience: A background in the Fire Protection/Safety industry is highly preferred and will help you hit the ground running.

Company DescriptionWe source general labour for the backend and office positions for the front end of businesses and plants in the GTA.Company DescriptionWe source general labour for the backend and office positions for the front end of businesses and plants in the GTA.

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Frequently Asked Questions

Where is this Sales & Customer Service Representative role located and what are the typical hours?

This role is based in Brampton, ON, and runs Monday to Friday, 8:00 AM to 5:00 PM with a 1-hour lunch break.

What is the hourly pay for this position?

The pay is $23.00 per hour.

What will I be doing day-to-day in this job?

Duties include order management, inbound customer support, outbound outreach to target companies, and problem solving with a professional, can-do attitude.

What skills are essential for this role?

Essentials include excellent English verbal and written communication, a customer-first mindset, comfort with data entry and order management software, and the ability to work independently.

Are there any additional qualifications that could help me stand out?

bilingual (French) proficiency is a major asset, and experience in the Fire Protection/Safety industry is highly preferred.

What kind of environment or team structure should I expect?

The role serves as the primary link between the company and clients, handling inquiries, orders, and proactive outreach to grow the footprint.