Prairie Machine
Saskatoon, SK
Posted 3 days ago
Job Details:
Full-time
Entry Level
Job ProfileThe Field Service Technician performs mechanical and electrical service work on full range of Prairie Machine and Rokion Mining Equipment. They will travel on-site to troubleshoot and perform field repairs, as necessary. When there is no Field Work, they will carry out repair tasks in the Service Department. The Service Technician will be able to interpret Engineering advice and use this to practically solve any Electrical or Mechanical Issues to the customers satisfaction.Primary Responsibilities
- Understand the detailed mechanical and electrical workings of all Prairie Machine products
- Assess malfunctioning mechanical/electrical modules and determine the cause of the failure
- Perform quality repairs with a keen attention to detail
- Accurately communicate with the customer and our own engineers to ensure information is shared with all parties
- Provide input/feedback to the Prairie Machine design team as it pertains to the serviceability and longevity of products
- Assist production staff as required
- Produce timely and detailed service reports
- Up to 70% of travel may be required
- Follow prescribed safety standards, rules, and regulations
- Participate in safety culture, lead by example
- Identify non-conformities and participate in their resolution
- Maintain a well-organized and clean workspace as per Prairie Machine vision
- Maintain all equipment and tools per recommended procedures
- Maintain a healthy work environment
- Completion of Grade 12 or GED; automotive or electrical trade is preferred
- 1-2 years of field service experience
- Ability to troubleshoot, test, repair and service technical equipment
- Experience with MS Office, basic programming knowledge
- Valid Class 5 driver's licence
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Frequently Asked Questions
This position is based in Saskatoon, SK and involves on-site travel to troubleshoot and repair equipment, with up to 70% travel possible.
The role performs mechanical and electrical service on Prairie Machine and Rokion mining equipment, travels to sites for field repairs, communicates with customers and engineers, and produces timely service reports.
Required qualifications include completion of Grade 12 or GED, 1–2 years of field service experience, ability to troubleshoot and repair technical equipment, experience with MS Office and basic programming, and a valid Class 5 driver's license.
Up to 70% of travel may be required, traveling to customer sites to troubleshoot and perform field repairs.
Follow prescribed safety standards and participate in safety culture, identify non-conformities, and maintain a healthy, organized, and clean workspace per Prairie Machine vision.
Yes, the role requires accurately communicating with the customer and our engineers to share information with all parties.
The Field Service Technician performs field work but may also carry out repair tasks in the Service Department, and is responsible for producing timely and detailed service reports.
