Delta Plumber
Vaughan, ON
Posted yesterday
Job Details:
$20.00 - $30.00 / hour
Full-time
Management
We're looking for a Customer Experience Manager to ensure every customer receives exceptional service while supporting our plumbing team.
Responsibilities:
* Manage and support field plumbers.
* Follow up with customers after service.
* Handle customer inquiries and resolve concerns.
* Monitor service quality and technician performance.
* Encourage customer reviews and referrals.
* Assist with scheduling and daily operations.
Qualifications:
* Strong communication and leadership skills.
* Customer service or management experience.
* Organized, reliable, and able to multitask.
* Plumbing or home service experience is an asset.
Company DescriptionWe are a growing, customer-focused plumbing company committed to delivering high-quality workmanship and reliable service.Our team values professionalism, efficiency, and strong communication. With a reputation built on trust and performance, we support our employees with a collaborative environment and opportunities for long-term growth and leadership development.Company DescriptionWe are a growing, customer-focused plumbing company committed to delivering high-quality workmanship and reliable service. Our team values professionalism, efficiency, and strong communication. With a reputation built on trust and performance, we support our employees with a collaborative environment and opportunities for long-term growth and leadership development.
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Frequently Asked Questions
This position is based in Vaughan, ON.
The salary is listed as $20.00–$30.00 per hour.
Responsibilities include managing and supporting field plumbers, following up with customers after service, handling inquiries and resolving concerns, monitoring service quality and technician performance, encouraging reviews and referrals, and assisting with scheduling and daily operations.
Candidates should have strong communication and leadership skills, customer service or management experience, and be organized, reliable, and able to multitask; plumbing or home service experience is an asset.
Delta Plumber is a growing, customer-focused plumbing company that values professionalism, efficiency, and strong communication, offering a collaborative environment and opportunities for long-term growth and leadership development.
This is a full-time position in the Business Analysis category.
