Communications Group Fort McMurray Ltd - 7 Jobs
Hinton, AB
Posted today
Job Details:
Full-time
Management
Tridon Communications is seeking a highly organized, hands-on Service Administrator to support our Service Department in Hinton, Alberta.This is more than an office role — you'll coordinate technicians and service jobs, assist with shipping and receiving, and gain exposure to technical work including cleaning, basic programming, and learning to repair radio equipment.What You'll Do
- Serve as the first point of contact at the service counter
- Coordinate technicians, schedules, and service jobs
- Assist with shipping and receiving of equipment
- Maintain service logs and track field data in Netsuite
- Support billing, LEM entry, and reconciliation of service orders
- Help ensure all parts and labour are properly accounted for
- Assist with cleaning, staging, and learning to program and repair radios
- Travel between Hinton and Edson may be required
- 2–5 years of customer service or coordination experience
- Strong organizational and communication skills
- Comfortable working in both office and light technical environments
- Proficiency in Microsoft Office (Netsuite an asset)
- Valid Class 5 Driver's License
- Mechanical or technical aptitude is a strong asset
- Competitive wages
- Company-paid benefits
- Up to 2.5% company-matched RRSP
- Additional paid days off for years of service
- Ongoing training and career growth opportunities
- MOTOROLA Platinum Service Centre
- KENWOOD Authorized Dealer
- State of the Art CSA Certified Repair Centre
- COR Certified Employer
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Frequently Asked Questions
This role is based in Hinton, Alberta, with potential travel between Hinton and Edson as required.
You’ll serve as the first point of contact at the service counter, coordinate technicians and service jobs, assist with shipping and receiving, maintain service logs, support billing and reconciliation of service orders, and help with cleaning, staging, and learning to program and repair radios.
Candidates should have 2–5 years of customer service or coordination experience, strong organizational and communication skills, comfort in office and light technical environments, proficiency in Microsoft Office (Netsuite is an asset), and a valid Class 5 Driver's License.
The job listing mentions ongoing training and career growth opportunities within the company.
Travel between Hinton and Edson may be required.
The company offers competitive wages, company-paid benefits, up to 2.5% company-matched RRSP, and additional paid days off for years of service.
