RQ10025 - Business Analyst - Senior

Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
  
• Interacts with business stakeholders and subject matter experts to understand requirements through gathering, documenting, and analyzing business needs.
  
• Prepares and advises on business analysis policies, processes, best practices, and standards to promote a consistent business analysis practice within the organization.
  

General Skills:

• Leads and conducts business analysis to assess client's business problems/opportunities and documents requirements so that I&IT solutions can be determined.
  
• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
  
• Conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with:
  
• OPS Unified Project Management Methodology
  
• Enterprise Architecture and Gating Process
  
• OPS Standard Systems Development Methodologies
  
• Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for business I&IT initiatives.
  
• Designs sound processes for requirements gathering, including JAD sessions, interviews, mockups, etc.
  
• Performs:
  
• Business modeling
  
• Use case modeling
  
• Conceptual and logical data modeling
  
• Process and data flow modeling
  
• Use case surveys
  
• Business rules definition
  
• Non-functional requirements definition
  
• Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
  
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
  

Experience:

• Requirements Gathering/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI.
  
• Developing strategies, preparing business cases, and cost-benefit analyses.
  
• Conducting requirements gathering, developing documentation (including presentations and briefing notes), and engaging stakeholders.
  
• Using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
  
• Awareness of emerging I&IT trends and technologies.
  
• Strong analytical, problem-solving, and decision-making skills.
  
• Excellent verbal and written communication skills; interpersonal and negotiation skills.
  
• Proven ability to work as a team player and meet deadlines.
  
• Managing Product backlog and user stories in Azure DevOPS or similar
  
• Incident Response Management and Case Management
  
• Documenting API Integration
  
• Reporting via PowerBI or similar
  

Desirable Skills:

• Experience using information retrieval packages.
  
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
  
• Ability to translate business and data requirements into specifications for designing appropriate technology solutions.
  
• Familiarity with a wide range of business analysis methods, tools, and techniques, such as:
  
• Business functional modeling
  
• Business event modeling
  
• Business process mapping
  
• Experience with structured, object-oriented, and agile methodologies for user requirements.
  
• Ability to develop performance measures for business analysis evaluation and follow-up.
  
• Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
  
• Experience with UX/UI and testing against user stories
  

Experience and Skill Set Requirements:

Must Haves:

• Requirements Gathering/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI.
  
• Managing Product backlog and user stories in Azure DevOPS or similar
  
• Incident Response Management and Case Management
  
• Documenting API Integration
  

Nice To Have:

• Experience with UX/UI and testing against user stories
  
• Previous OPS experience
  

Skill Set Requirements:

Business Analysis:

• knowledge of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools, technology, processes, and methodologies; business analysis-related technical and business planning
  

IT Knowledge and Experience:

• software development life cycle, design, development and integration; database concepts; user interface design principles
  
• knowledge of enterprise architectural concepts specifically in the area of business architecture
  
• knowledge of current trends and emerging technologies, specifically as it relates to business driven IT solutions
  

Communication Skills:

• provide consultation and advice to senior cluster management and staff
  
• client relationship management skills demonstrated through experience in business analysis
  
• excellent team leadership, presentation, facilitation and negotiation skills
  

Analytical and Problem Solving Skills:

• accurately assess clients` business requirements and identify best technology solutions
  
• experience monitoring project progress, resolving problems and reporting issues to ensure clients expectations are satisfied in the most cost effective manner
  
• evaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources
  

Project Management:

• knowledge of service delivery management, portfolio, and program and project management in complex and dynamic IT environments
  
• experience working in environments of change management, quality assurance, risk management, disaster recovery planning, and business continuity planning
  
• knowledge of project management methodologies and practices to participate in and/or lead multiple, broad scope business IT initiatives