Migrant Support Outreach Worker

Position Summary:
We are seeking a dedicated Migrant Support Outreach Worker to join our team and support the implementation of a multi-sectoral outreach program for migrant workers in the Central Okanagan region. In this role, you will lead outreach and relationship-building activities, provide information and interpretation support, organize workshops and networking events, and collaborate closely with our legal navigator. If you have a passion for community development, excellent interpersonal skills, and are proficient in Spanish, we encourage you to apply.

Prime Functions:

Facilitating and delivering effective Migrant Support Outreach services:

• Host information booths in public settings where migrant workers (participants) visit, to introduce the program and relevant supports available to them
• Organize group forums and networking events to assess participants immediate needs and collect feedback from them as needed
• Liaise with health care workers, legal support staff and other resources that participants otherwise have difficulty accessing
• With the consent of individual participants, act as both interpreter and system navigator and accompany the participant as needed to access services from government officials, inspectors and employers on issues regarding housing, health and safety, workplace and other needs
• Coordinate transportation, translation/interpretation and any other practical supports that can help eliminate barriers to participants accessing services or amenities that they may require
• Conduct home and site visits to build trust and consistent communication with the participants and the employers
• Develop and facilitate workshops on relevant topics e.g. Health & Wellbeing, Life Skills such as grocery shopping, use of technology (e-mail, on-line payments, access to on-line resources, filling forms), Workers Rights and Responsibilities, English conversation practice and other topics as identified by the participants
• Organize social and cultural networking events for participants and the community members to promote relationship and trust building, and peer mentoring within our communities

Participating as a proactive member of the Immigrant Services team:

• Work closely with the Legal Navigator for participants to access support for their legal needs or issues
• Liaise with community agencies to ensure participants access to required services and resources
• Participate in team meetings and professional development/training opportunities
• Have regular communication with research team members (UBCO)

Monitoring, documenting and maintaining accurate participant data:

• Coordinate regular meetings with community stakeholders and migrant workers, as part of the projects advisory council
• Help with collection and analyses of evaluation data, particularly related to the outreach activities
• Assist with development and distribution of relevant information and resources to participants, in consultation with the project team
• Generate and submit monthly activity reports to the Immigrant Services Manager
• Ensure that all participant files are complete and maintained in a confidential manner
• Perform other related duties as required

Qualifications:

• Post-secondary education in a relevant field and/ or equivalent experience
• Knowledge and experience in community development, recreation or outreach programs
• Ability to access and utilize community resources and referrals to agencies, including professional and specialized services for at-risk or marginalized populations
• Track-record providing accompaniment and referral services for historically (or currently) marginalized populations is preferred
• Excellent interpersonal, cross-cultural, written and verbal communication skills
• Language and cultural proficiency in Spanish
• Working knowledge of computer applications (word processing, spreadsheets, internet searches and data analysis)
• Demonstrated ability to work both independently and within a team environment
• Ability to set boundaries and self-care (e.g. knowing the boundaries financial, personal, medical, legal, conflict of interest, confidentiality, etc.)

Additional Information:

Please note that this position is temporary and will end on March 2026

Application Process:

KCR Community Resources welcomes and encourages applications from people with diverse abilities. We will strive to provide reasonable accommodations, accessible formats, and communication support upon request to people with diverse abilities in all aspects of the recruitment and selection process.

If you require accommodation as part of the application process, please contact HR at our main office on 250 763 8008.

About KCR Community Resources:

KCR is a not-for-profit agency fostering diversity, collaboration, and resourcefulness by tailoring services to meet the community, family, and individual needs. We believe in a community where individuals and families are supported in leading healthy, productive, and fulfilling lives.

We value inclusion and relationships built on mutual trust, recognizing each other's contributions, expertise, and opinion. We strive to create a safe and welcoming work environment where collaboration and valuing people's strengths are at the core of our day-to-day interactions.