Temporary Housing & Relations Support Worker (Moccasin Pathways)

Are you a changemaker? Come on INN!

Who Are We?
Were an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.
We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if theres a fit with your skills and experience.

What Are We Looking For?

• Position Title Temporary Housing & Relations Support Worker (Moccasin Pathways)
  
• Job Type Full-Time, Term-November 17, 2025 - March 31, 2026 40 hours/week
  
• Department Programs & Services
  
• Reports to Manager, Indigenous Engagement

Position Overview
We are seeking a passionate and dedicated Temporary Housing & Relations Support Worker to join our team at Inn from the Cold. This role supports families through an Indigenous worldview, identifying barriers to housing stability and fostering progress toward independence. By integrating culturally appropriate services, the position plays a vital role in strengthening family connections, fostering healing, and guiding families on their journey toward stability, self-sufficiency, and sustainable housing.

What Youll Do

• Support families in securing housing (including support with online housing search, contact and communication with landlords, attending of housing viewings.)
  
• Liaise with partner landlords and community housing providers regularly; regarding available housing, client tenancy issues, rent payment and subsidies.
  
• Assist families with case plan development, identifying goals, barriers and support them in achieving those goals and overcoming barriers.
  
• Work from a trauma-informed, Housing First, Indigenous Family Harm Reduction Model approach to provide individualized support to families.
  
• Offer families support and resources to maintain a healthy and safe lifestyle through skill building, safety planning and wellness planning.
  
• Provide support connecting families to programming and activities that are based in Indigenous worldview and cultural traditions.
  
• Work collaboratively with the Indigenous Engagement team on joint completion of tasks/activities/family events as required.
  
• Maintain accurate records and documentation with families ensuring case notes, assessments, and other records are accurate and entered in the designated client information management system (HOMES) in a timely fashion.

This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. The Temporary Housing & Relations Support Worker may be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• Experience working with Indigenous people, communities and organizations and a strong network of relationships in the Indigenous community.
  
• Knowledge and experience of Indigenous cultures, worldview and history.
  
• Lived Indigenous experience is valued and respectfully preferred.
  
• Completion of a diploma or degree program related to social work, family case management, or human services is preferred. A combination of education and experience may be considered.
  
• Computer literacy, including effective working skills in MS Word, Excel, and e-mail
  
• Current First Aid/CPR and Suicide Intervention Certification. Training can be provided if required.
  
• Excellent teamwork and team-building skills.
  
• Strong work ethic, sound judgment and reasoning skills, along with a commitment to discretion and family and staff confidentiality.
  
• Strong verbal, written, and interpersonal communication skills that allow one to work effectively with a diverse range of persons.
  
• Physically able to perform all assigned tasks.
  
• Interact with families, staff, volunteers, relevant government agencies, and sector partners.
  
• Police check and Child Intervention checks are required for employment.

What We Offer
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum
  
• Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
  
• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
  
• Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
  
• Supportive and flexible work environment, with ongoing training and development opportunities
  
• Potlucks, celebrations, employee engagement initiatives and plenty of fun
  
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
  
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by clicking Apply Now.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at [email protected] before your interview.