Jacobs & Thompson is seeking a highly skilled Logistics & Warehouse Manager to oversee and manage all warehouse, logistics, and transportation operations, ensuring safe, efficient, and cost-effective processes. This role includes full oversight of a 75,000 sq. ft. warehouse facility in Brantford, Ontario, with outside material holding areas. The position covers inventory accuracy, customer order fulfillment, freight activities (ground, sea, and air), staff leadership, vendor negotiations, ERP data integrity, tariff compliance, cross-border brokerage coordination, and close collaboration with sister companies globally to align supply chain strategies and optimize performance. Key Responsibilities:
Warehouse Operations & Facility Oversight:

• Oversee daily warehouse operations within a 75,000 sq. ft. facility in Brantford, Ontario and outside storage areas.
• Ensure compliance with health, safety, and environmental regulations for both indoor and outdoor material holding.
• Optimize warehouse layout, storage systems, and material flow to improve efficiency and reduce handling times.
• Operate and supervise forklift use, ensuring certified and safe operation by all relevant staff.

Inventory Management & Stock Control:

• Maintain optimal inventory levels to meet customer demand without overstocking.
• Oversee regular stock counts, and reconciliation processes to maintain high inventory accuracy.
• Ensure proper handling, storage, and labeling of materials to minimize loss or damage.

Logistics, Transportation & Freight Management:

• Plan and coordinate inbound and outbound freight across ground, sea, and air transportation modes.
• Negotiate rates and manage relationships with transportation vendors for cost and service optimization.
• Oversee transportation scheduling, routing, and compliance to ensure on-time, in-full deliveries.
• Manage customs documentation, tariff classification, and compliance for cross border shipments.
• Coordinate with custom brokers to ensure smooth and compliant import/export processes.

Compliance Oder Fulfillment:

• Ensure all customer orders are processed accurately and delivered on time.
• Work with customer service and sales teams to resolve delivery issues promptly.
• Monitor order-to-delivery cycle time and continuously seek improvements.

Global Leadership & Performance Management:

• Work closely with sister companies globally to coordinate supply chain activities, share best practices, and improve international logistics efficiency.

• Collaborate with procurement, production, and sales to align supply chain activities with business needs across regions.
• Maintain accurate and timely ERP entries for inventory, shipping, receiving and cost tracking.

• Monitor and analyze supply chain KPIs to identify opportunities for cost reduction and process improvement.

Staff Leadership & Performance Management:

• Lead, train, and motivate warehouse and logistics teams to achieve operational goals.
• Assign workloads, monitor performance, and conduct regular evaluations.
• Promote a culture of safety, efficiency and accountability.

Vendor Management & Negotiations:

• Negotiate contracts and terms with carriers, warehouse suppliers, and logistics providers.
• Evaluate vendor performance and implement improvements where necessary.

Qualifications & Skills:

• Bachelor's degree in Logistics, Supply Chain Management, or related field (preferred).
• Minimum 5+ years of experience in warehouse, logistics, and transportation management.
• Strong knowledge of freight operations (domestic & international) and transportation management systems.
• Forklift operation experience and certification (or ability to obtain certification)
• Knowledge of tariff classifications, customs regulations, and cross-border brokerage procedures.
• Proficiency in ERP systems and inventory management software.
• Strong problem-solving abilities and ability to work under pressure.
• Excellent leadership, negotiations, and communication skills.

Key Performance Indicators (KPIs):

• Inventory accuracy percentage
• On-time delivery rate.
• Freight cost shipment.
• Order fulfillment cycle time.
• Vendor performance scores.
• Safety incident rate

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