Job Title: Cleaning Company Manager – Hybrid (Permanent, Full-Time)
Location: Surrey, BC (Hybrid – Office/Remote + Client Site Visits)

About Us
We are a growing cleaning services company serving commercial and residential clients throughout the Lower Mainland. We pride ourselves on delivering quality service, building long-term relationships, and creating a supportive environment for our staff. We are seeking a proactive and organized Manager to oversee operations, client relations, and business growth.

Position Overview
The Cleaning Company Manager will be responsible for the smooth day-to-day operations of the business, including staff scheduling, invoicing, recruitment, client relationship management, and business development. This role combines operational leadership with hands-on client engagement and strategic growth initiatives.

Key Responsibilities

• Develop and manage staff schedules to ensure timely and efficient service delivery

• Oversee client invoicing, payment tracking, and basic financial reporting

• Recruit, hire, and onboard cleaning staff to maintain workforce capacity and quality standards

• Maintain strong client relationships through regular communication and issue resolution

• Handle escalations and resolve operational or service concerns promptly

• Conduct site visits to prepare quotes, assess service needs, and draft contracts

• Track sales performance and prepare regular performance and financial reports

• Identify and pursue new business opportunities, partnerships, and contracts

• Ensure compliance with company policies, safety standards, and service quality benchmarks

Qualifications

• Proven experience in operations management, preferably in the cleaning or service industry

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Proficiency with scheduling tools, invoicing software, and Microsoft Office/Google Workspace

• Valid driver's license and ability to travel to client sites as needed

• Ability to work both independently and collaboratively in a hybrid environment

What We Offer

• Competitive salary with performance incentives

• Flexible hybrid work schedule

• Company vehicle or mileage reimbursement for site visits

• Professional development opportunities

• Supportive and growth-focused team culture

Schedule: Permanent full-time, Monday to Friday, with occasional weekend or evening site visits based on client needs.

How to Apply
Send your resume and a brief cover letter outlining your relevant experience.