Parking Patroller (Full-time / Permanent)

Looking for a job where you can positively impact people every day, while receiving a competitive salary and group benefits? Come join our dynamic team, and discover what top notch parking service is all about!

Indigo is a world leader in parking management and urban mobility solutions. For more than fifty years, Indigo has been transforming its customers' parking experience by multiplying innovations and providing personalized solutions. Active in eleven countries, Indigo is now one of the major players in the parking industry.

We are currently seeking a motivated, reliable, and outgoing team player to join our Parking Patrol and Customer Service team, located in downtown Halifax.

WORK SCHEDULE:

The successful applicant will have a regular schedule of 10:00 AM to 6:00 PM Monday to Friday. Additional hours may occasionally be required as operations dictate.

MUST HAVES:

Driver's license and clean drivers abstract is required. You will be operating a company vehicle from time to time.

Ability to obtain Special Constable designation from Nova Scotia Department of Justice is required.

If you can solve problems, prioritize tasks, enjoy interacting with the public, and aren't afraid to work outdoors, then this could be the right position for you.

JOB DESCRIPTION:

During your day, you will be responsible for completing parking foot patrol and front-line customer service across a number of our downtown locations. This includes, but is not limited to:

• On foot, patrol parking lots to conduct enforcement, and provide assistance to customers.
• Issue private and municipal parking infractions.
• Attend provincial court when subpoenaed, from time to time, as it relates to the issuance of municipal parking infractions.
• Travel on foot between assigned parking lots to conduct regular patrols, provide assistance to customers, and assist other patrol team members as required.
• Take ownership and leadership of the overall parking operations for the locations assigned, while abiding by the standards and norms of Indigo.
• Inspect the parking area to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot.
• Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
• Clean all parking equipment and signage regularly.
• Provide assistance in person and remotely to customers in the use of the automated parking equipment, recognizing and respecting the individual needs of each customer.
• Changing garbage's, picking up litter.
• Minor snow removal and grass trimming.
• Emptying coins from payment kiosks.
• Transporting deposits and deliveries.
• Other duties as assigned.

You will typically spend half of your day completing foot patrols, and half of your day based in a parkade.

REQUIREMENTS:

• High school diploma or equivalent.
• High level of interpersonal skills, including poise and diplomacy.
• Good communication skills, both verbally and written.
• Previous customer service experience.
• Strong work ethic and commitment to customer service.
• Ability to work with little supervision.
• Ability to work in an outdoor environment.
• Ability to lift up to 30lbs.
• Ability to use basic hand tools and power tools for making repairs.
• Ability to stand and walk for extended periods of time.

We provide free uniforms and paid training.

Employment is conditional on successfully passing a criminal record check.

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