Our client, a well established manufacturer based in Delta (Annacis Island) is seeking an IT Administrator to provide full IT/Tech support to their team. In business for decades, our client has a reputation as a great place to work and build a career. If you have broad IT generalist knowledge and are looking for the next step in your career, please read on!
What you will be doing:

• Provide in-person IT support to all employees, management and leadership team
• Respond to and manage incoming technical support requests
• Set up new users in all technology components (Microsoft accounts, Syspro ERP etc.)
• Ensure new users are trained and understand functionality of systems as appropriate
• On premise server management
• Support eventual migration from on premise to cloud server
• Oversee and maintain the office's IT infrastructure, end-user devices, and applications
• Ensure the availability and proper working condition of computer equipment and peripherals by managing and assisting with their setup, maintenance, repair, and disposal
• Develop and distribute technical instructional documentation
• Maintain cleanliness and organization in server area
• Participate in projects on the installation, configuration, maintenance, and operation technology infrastructure and the associated hardware and software
• Responsible for office firewalls
• Support integration of systems as new company locations are added
• Support new systems implementations as required in the future
• Support communication and productivity stack
• Support issues with telephony systems

Who you are:

• Relevant Bachelor's degree and a minimum of 5 years of related experience, ideally in a manufacturing/production environment
• Strong customer orientation and communication skills
• Ability to coach and guide users through basic computer tasks
• Extremely detail-oriented, organized, with excellent time management skills
• Programming knowledge, SQL knowledge, and the ability to diagnose ERP software related issues
• You bring integrity, humility and positivity to the workplace and will fit in with a collaborative team.

The successful candidate will be rewarded with a competitive compensation/benefits package (base salary +/- $95,000), a great work environment and long term growth opportunities. If you would like to learn more, please submit your resume ASAP!