Office Manager

$70,000 - $80,000

St. Catharines - in office

About Us

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting and Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients, from small to medium-sized enterprises to Fortune 500 organizations, for their permanent, contract, and temporary recruitment needs.

The Role

Were recruiting for a highly specialized Office Manager to support one of our long-standing clients in the consumer goods industry. This dynamic, full-time role offers the opportunity to become a critical player in a small, fast-paced organization, overseeing day-to-day office operations while taking ownership of full-cycle recruitment and HR coordination.

This is an ideal position for a self-starter with experience in people operations, cross-departmental support, and the kind of hands-on leadership that keeps everything running smoothly, from logistics and IT to onboarding and culture-building.

Advantages

• $70,000$80,000 salary, depending on experience
• Full-time, permanent position with a fast-growing business
• Monday to Friday, 9 AM 5 PM, fully onsite
• Vacation, extended health benefits, and personal spending account
• Supportive team and a people-first environment
• Career advancement potential as the company continues to scale

Responsibilities

Cross-Departmental Support (40%)

• Provide day-to-day support to various departments including logistics, sales, marketing, customer service, and finance
• Help process incoming orders and coordinate shipping logistics and RMAs
• Respond to customer inquiries and process warranty claims
• Assist marketing with blog content, social media coordination, and event logistics
• Support accounts payable by processing invoices and vendor payments
• Offer ad-hoc administrative support to ensure smooth departmental operations

Human Resources & Recruitment (40%)

• Own the recruitment process from posting to onboarding: source candidates, screen resumes, coordinate interviews, and support hiring managers
• Create and deliver structured onboarding experiences and training programs for new hires
• Lead employee engagement initiatives, recognition programs, and internal communications
• Assist with performance evaluations, feedback processes, and offboarding where needed
• Maintain and update HR documentation including policies, procedures, and employee files

Office Operations & Project Coordination (20%)

• Manage IT equipment, software updates, and tech troubleshooting
• Ensure the office is fully stocked, organized, and operational
• Track and report on internal metrics including customer feedback, product performance, and departmental KPIs
• Act as a central point of contact for interdepartmental projects and initiatives
• Standardize internal processes to improve efficiency across teams

Requirements

• 5+ years of experience in office management, HR, or people operations
• Diploma or degree in Human Resources, Business Administration, or a related field
• Strong organizational skills and the ability to manage competing priorities
• A warm, approachable demeanor and a solution-focused mindset
• Hands-on experience with recruitment tools, onboarding platforms, and HR best practices
• Confidence in cross-functional collaboration and leading small projects independently

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