At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Settlement & Family Services - BC SAF HAVN

Employment Type: Casual

Number of Positions: 2-3

Location: Metro Vancouver

About the Position:

The Language Assessor provides (in person and remote) services to newcomer clients including completing intake and assessments of language support needs. This role provides referrals to LINC programs as well as maintain client files and referral records. This role provides administrative support as needed and attends workshops/trainings/conferences/staff meetings as required. The language assessor inputs client information into databases and prepares narrative and statistical reports.

Reports to: Program Manager

Key Duties & Responsibilities:

• Support the language assessment and referral services model and ensure maintenance of the operating standards and protocols
• Screen clients for eligibility for language training programs based on immigration status, age and learning history
• Administer Canadian Language Benchmarks assessment tools according to principles outlined in the initial training and according to the funder policies and standards
• Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences Provide language needs assessment information to clients
• Maintain accurate, up-to-date client files and documentation using OCMS
• Prepare and submit statistics and program reports, as required, in a timely manner Provide referrals/ placement of clients to appropriate programs through established procedures
• Maintain regular contact with language training providers and other community partners thereby sharing program information with all stakeholders in a timely manner
• Make appropriate referrals to in-house programs and services
• Participate in staff meetings and professional development training sessions as required
• Ensure a consistent, warm and welcoming approach to the reception of all clients
• Report sensitive situations and issues to the supervisor in a timely manner, providing unbiased, detailed background to inform positive consultation
• Other duties as assigned by the supervisor
  

Education, Training and Experience:

• Bachelor's Degree in Education is an asset
• Training and/or certification in the CLB-LPT, ELTPA and/or WLA is an asset
• CLBA/CLBPA and/or CLBPT trained and certified would be preferred
• TESL Canada and/or TESOL certificate or equivalent certification
• Minimum of 600 hours English Language teaching experience
• Minimum of 1 year adult teaching experience
• Demonstrated knowledge of the process of second language acquisition
• Demonstrated assessment/interviewing experience in the Adult Education field
• Experience in settlement/adaptation services is an asset Experience in the social services sector is an asset
• Experience with multicultural clientele and immigrant related services
• Knowledge of community resources for newcomers to Canada
• Knowledge of CLB-based language programs (ELSA/LINC)
• Knowledge of basic principles of classroom crisis management

Job Skill and Abilities:

• Excellent written and oral communication skills
• Additional languages are considered an asset
• Excellent interpersonal skills
• Excellent technical skills in MS Office, online learning platforms and web-based applications
• Excellent time management and organizational skills
• Ability to work independently and as a part of a team
• Ability to partake in continual professional development

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xmkym (Musqueam), Swxw7mesh (Squamish), and Sllwta/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off monthly wellness days (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3weeks annual vacation (starting) and up to 7 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should forward their applications by August 8, 2025.

While we appreciate all applications, only those selected for an interview will be contacted.