About Us

At Platinum Pro-Claim Restoration (PPCR), we're not just a company; we're a purpose-driven team committed to restoring lives, the planet, and communities. With over 30 years of industry leadership, we proudly set the standard for sustainability and innovation in Canada's restoration industry.

When disaster strikes, our work matters. We help people rebuild their homes and lives, providing the support they need to move forward. Sustainability is at the heart of everything we do, from reducing our carbon footprint to driving meaningful change across the restoration landscape.

Our people are key to our success. We foster an empowering and inclusive environment where every voice is heard, ideas thrive, and growth is encouraged. As a member of our team, you'll enjoy exceptional benefits, including free extended health and dental care, tuition reimbursement, RRSP matching, access to an on-site CrossFit gym, and even a dog-friendly office.

Our values guide us every day:

• Helping Others in Need: Treating everyone with care and respect.
• Our People: We prioritize our employees' well-being and professional growth.
• Excellence: Striving for the highest standards in all we do.
• Innovation: Leveraging technology to deliver outstanding results.
• Planet: Leading sustainability efforts to protect our planet.
• Community: Supporting local initiatives like the Richmond Christmas Fund.

At PPCR, you'll be part of something bigger: helping us revolutionize the restoration experience while making a real difference. Learn more about our journey at ppcr.ca.

The Site Manager is responsible for ensuring the facilitation of a job at a worksite. These responsibilities may take place as helping with the coordination and organization of sub-trades to complete specific tasks, listening, and collaborating with homeowners and Project Managers, or completing certain worksite tasks themselves to help increase the efficiency and lead time of a job. The Site Manager should be knowledgeable in all areas of the Restoration process, but should have possess strong skills in carpentry, drywall, painting, and customer service.

• Assisting Project Management teams with overall management of all ongoing projects
• Fixing, restoring, and repairing all reasonable jobs that range from complex to basic that consists of painting, drywalling and carpentry work
• Performing, delegating and managing all necessary tasks for the job sites
• Managing subtrades, according to needs and schedule of the job
• Participate on job meetings, by bringing timelines of jobs and discussing the next 3 major steps to be taken
• Assessing scopes and finding items that can be complete right away, pushing the job forward later
• Providing Project Managers with verbal updates and send email outlining any additional need for the job to be included on the scope
• Some of the emergency-related duties will consist of completing Initial site visits, moisture mapping, work authorization, DocuSketching, the emergency scope of work that would be required to get the claim moving forward.
• Relaying info to the flood department and your dedicated project management team for various requests and labour needs
• Scheduling sub-trades such as electrical, plumbing etc., for when they are first at a site to expedite the job process
• Return to sites once Flood department has completed the initial site visits to plan out the next steps of the job
• Make adjustments to the job based on the Flood Department's initial work and assess drying needs
• Conducting scopes for initial repairs
• Calling in for ICC's and pushing and assisting with coordinating final emergency job aspects (i.e., coordinating abatements and contents, checking abatement scopes, and overseeing the emergency process)
• Completing repairs for smaller/minor jobs and the tasks may include: drafting repair scopes, attending site walk-throughs with trades, meeting with homeowners regarding repair-related concerns, and potentially scheduling or running small repairs from time to time
• Completing scopes within the first 72 hours for various program reporting-related jobs to keep up with KPIs
• Ensuring PPCR staff and sub-contractors are following PPCR's health and safety protocols
• Planning for labour needs or ask manager for assistance
• Taking pictures of different stages of job tasks completed and uploading them to Restorify.
• Maximizing your teams' productivity by offering help as needed
• Training other staff on various repair tasks, such as painting, drywalling, or removing and installing baseboards.
• Dispatching subtrades through email for simple follow-up
• Following deadlines and close files in a timely fashion
• Completing their timecard daily on ADP
• Working with our Project Management software, Restorify

After completing your probation period of three months, some of the benefits we offer include:

• FREE Extended Health and Dental Benefits!
• Group Retirement Savings Plan (And RRSP Matching!).
• Tuition Reimbursement.
• 24/7 On-site Gym.
• $500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).
• $750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counsellors, etc.
• An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.
• Long-Term Disability and Life Insurance.

To learn more about some of our company benefits, head to: PPCR Benefits Page

Compensation

• Wage: $38.00 - $42.00 per hour (based on experience)

We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you've found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we'll help you achieve your goals, both professionally, and personally. Platinum Pro-Claim supports career advancements and continuous training!

Applicants must be legally authorized to Work in Canada

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

If you need any accommodations for your interview, please email [email protected] as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.

• 5 – 10 years of experience in the Restoration industry is preferred
• 5 – 10 years working in the trades, construction or renovation industries
• Able to use job tools like Restorify, and DocuSketch
• Understanding of basic building rules and how to get work permits is preferred
• Good at solving problems and making decisions on the spot
• Experience with running jobs in the emergency and repair phase
• Excellent communication skills
• Strong interpersonal skills including conflict resolution abilities
• Safety training certificates such as First Aid Level 1, Fall Protection, etc are preferred
• Above average time management abilities
• Exposure to project management is preferred
• Participating on the carpentry on-call rotation
• Capable of lifting a minimum of 50lbs