Job Type: Full-Time, Temporary (with strong potential for permanent placement)
About Us
At Designer's Choice Resource Centre, a division of Draperyworks Ltd., we specialize in custom window coverings, textiles, wallpaper, and home furnishings for residential, commercial, and luxury properties. From high-rise apartments to million-dollar homes, we deliver exceptional quality and style in blinds, draperies, fabrics, wallpaper, and furniture. We're proud of our reputation for outstanding customer service and craftsmanship—and we're growing!
We're currently seeking a detail-oriented and proactive Order Desk / Purchasing Coordinator to cover a maternity leave, with strong consideration for a permanent role based on performance and business needs.
About the Role
As our Order Desk / Purchasing Coordinator, you'll manage the order process from start to finish—handling everything from quick-turnaround product orders to complex, project-based purchasing. You'll ensure our clients and sales team are kept informed and supported throughout the process. This is a great opportunity for someone who enjoys structure, thrives on accuracy, and is looking to grow within a dynamic and supportive team.
Key Responsibilities
- Process incoming orders via phone and email with accuracy and efficiency
- Coordinate purchasing for both standard and custom products
- Provide the sales team and clients with order tracking information
- Monitor order timelines and follow up with vendors and suppliers
- Maintain accurate records and documentation
- Identify and resolve order discrepancies or delays
- Continuously look for ways to improve processes and customer satisfaction
What You Bring
- 2–3 years of experience in order desk, purchasing, or administrative roles
- Experience in custom window coverings, wallpaper, or home furnishings is a strong asset
- Excellent attention to detail and organizational skills
- Strong communication and customer service abilities
- A proactive, self-motivated approach to work
- High school diploma required; post-secondary education is an asset
- Comfortable working with order management systems and Microsoft Office
Why Join Us?
- Full-time temporary position with regular hours: Monday to Friday, with early closures on summer Fridays
- Supportive team: We're a family-run business that values collaboration and respect
- Training provided: We'll teach you everything you need to know about our products
- Health benefits offered after a probationary period
Apply Today
We value diversity and inclusion and encourage all qualified applicants to apply. We thank all candidates for their interest; however, only those selected for an interview will be contacted.