Regional Credit & Collections Manager - 6 months contract

This position can be based out of Calgary or Edmonton

Position Summary

If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end – people make all the difference.

The Regional Credit & Collections Manager oversees credit risk of customers and advises on the course of action for credit applications. The Manager supervises outstanding account balances and commences appropriate actions to ensure collection of slow paying or high-volume accounts.

Responsibilities

• Analyze new credit applications, which will include credit investigations and limit recommendations
• Monitor and adjust credit limits for existing customer base as needed
• Credit granting authority up to $150K without further approvals required
• Work with more senior department staff to determine when additional security is required to mitigate risk, gather security as directed.
• Determine when to place customers on credit hold
• Review orders failing credit validation to determine if they can be released
• Make collection calls to follow up on past-due or exceeding credit limit customers
• Work closely with the Cash Receipts department to accurately process payments as well as communicate with customers on the various payment platforms available to them
• Meet Company and Department goals to ensure the portfolio maintains a high level of success
• Provide a professional, courteous customer service experience to our internal & external customers
• Communicate frequently with internal partners to aid in dispute resolution, account concerns, etc.
• Complete account reconciliations as needed
• Prepare monthly aging report and concern reports within established timelines

Requirements

• 2 – 5 years in a credit granting role preferably in a building construction environment
• College certificate or diploma – business related (Finance, Accounting, Administration) desired
• Confident negotiating skills for collecting accounts in arrears
• Microsoft Office proficient
• Familiar with ERP systems
• Ability to think independently as well as work with a team
• Ability to nurture and develop both internal and external customer relationships
• Professional demeanour and appearance
• Excellent verbal and written communication skills
• Ability to work in a high-volume environment
• Ability to work out of local Convoy branch if needed

The Offer

• Competitive salary
• Internal Promotions

Company Overview

Convoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.

Convoy can be a job or a career. Find out more at:
https://www.convoy-supply.com/careers/overview