Leavitt Cranes provides crane sales, rentals, service, parts, and training for its loyal customers, offering industry leading brands and a highly specialized team. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved continued growth over the past 25 years.

Leavitt Cranes is now an integral entity within the Venturis group of companies, an integrated and expanding network of progressive businesses, including over 60 branches and 1400 employees across North America. Venturis strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Cranes is looking for an organized Shop Coordinator to join our team in Calgary, Alberta. As the Shop Coordinator, you will be responsible for managing Service jobs from start to finish, including scheduling and directing work for Technicians, and ensuring customer expectations are met.

Essential Duties & Responsibilities

As the Shop Coordinator your key responsibilities will include:

• Organize and manage Service jobs from beginning to end, including scheduling work for Technicians

• Provide customers with quotes and recommendations for additional services

• Communicate with Service and Parts team members to ensure workloads are optimized and customer requirements are managed proactively

• Communicate professionally and consistently with customers to ensure customer satisfaction

• Review Work In Progress reports and bill applicable service calls to customers

• Collaborate with Parts, Sales, and Rentals team members

• Manage work orders in the ERP system

• Assist with the shipping and receiving of shop supplies and equipment

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Previous work experience in a comparable role, including prior experience with coordinating and scheduling tasks

• Strong proficiency with MS Office Suite (Word, Excel, Outlook)

• Excellent organizational skills, planning skills, and multitasking ability

• A customer-oriented mindset

• Strong verbal and written communication skills

• Ability to multitask and manage multiple priorities in parallel

• Strong interpersonal skills, including the ability to work effectively with internal and external customers at all levels

• Confident self-starter and team player

Benefits & Perks

Leavitt Cranes Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents

• Dental plan, vision plan, and prescription drug coverage

• Annual health care spending account

• Life insurance, disability insurance, and travel insurance – 100% employer paid

• Sick leave plan – 100% employer paid

• Employee assistance programs

• Ongoing professional development opportunities

The base pay range for this role is: $65,000 to $75,000 per year, depending on experience.

This is an onsite role based in Calgary, Alberta.

Leavitt Cranes & Venturis would like to thank all applicants for their interest, however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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