We are looking a professional and friendly Receptionist/Service Representative to join and support our team at Christine Lunn Insurance Agency. This role is full-time in office, from 9:00am to 5:00pm, Monday to Friday.

What you'll be responsible for:

• Greet and welcome clients in a warm and professional manner
• Answer, screen and forward high-volume client calls
• Manage the front desk, including receiving mail and packages
• Assist with administrative tasks such as data entry, filing and managing office supplies
• Schedule appointments for our sales and service team
• Check clients in for appointments and validate information
• Coordinating office billing activities and processing payments
• Making outbound client service calls

What you'll bring:

• 2+ years of experience as a receptionist
• Experience using Microsoft Office Suite
• Experience with general administration including filing, ordering supplies, and handling third-party billing
• Excellent communication skills (oral and in writing) in the English language (Bilingualism in French is an asset)
• Strong attention to detail and excellent typing skills
• Ability to work in a fast-paced environment
• Discretion in handling sensitive and confidential information
• Valid work authorization to work in Canada is required
• Willingness to gain OTL license prior to starting