This role falls under the TBIPS Supply Arrangement and requires an individual with Secret-level security clearance and strong experience in system administration, inventory management, and end-user support
Key Responsibilities
- Install, configure, maintain, and support servers, desktops, and peripheral equipment
- Perform backups, restorations, and system updates
- Monitor and troubleshoot hardware and software issues across enterprise environments
- Maintain and update inventories of computer hardware and software
- Document technical issues, resolutions, and support procedures
- Collaborate with help desk and network teams to resolve escalated issues
- Support on-site deployments and equipment installations
- Adhere to DND security protocols and departmental policies
Mandatory Criteria: - Degree or diploma in Computer Science, Computer Engineering, or related discipline
- Minimum 5 years of experience (within the last 10 years) performing at least three of the following on computer servers:
- Installation
- Maintenance
- Backups
- Restoration
- Creating or updating inventories of hardware/software
- Valid Secret-level security clearance