Operations Manager

Why You Should Choose Standard Bus?

Standard Bus Contracting offers an opportunity that is always exciting, a competitive salary, comprehensive benefits, employee recognition programs, and flexibility within your personal life.

Responsibilities

The Operations Manager role is a hands-on position that requires a thorough knowledge of Terrace and the Pacific Northwest. Principal duties and responsibilities include:

• All aspects of managing staff including the internal and external postings, recruitment, and hiring of staff as well as leading the discipline process when required
• Supervise and delegate responsibilities of personnel, ensuring all routes are covered in the most equitable and efficient manner
• Set-up and input data for driver payroll; check and extend time cards for correct information
• Assist with driver performance issues by supervising and supporting the Training Officer
• Host monthly safety meetings
• Represent all personnel by participating in Driver's Committee meetings
• Handle public and driver inquiries, hostile or complimentary, demonstrating empathy and professionalism
• Coordinate with Charter customers by providing quotes, inputting data, and confirm/assign drivers
• Work closely with the Transportation Supervisor in setting up routes
• Prepare monthly billing
• Work closely with the Maintenance Department to ensure adequate numbers and sizes of units are available to cover all routes
• Maintain liaison with regulatory bodies, in particular CVSE
• Budget compliance
• Review and revise job descriptions as required
• Live by and promote our core values and strategic goals

Requirements

• Transportation industry experience is considered an asset
• Minimum 3 years of supervisory experience (management experience preferred)
• Exceptional organizational, analytic problem solving, and diplomacy skills
• Ability to communicate well with staff and external organizations
• Proficiency in Microsoft Office
• Class 2 driver's license considered an asset

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