Why work for CMHA York Region?

One of the fastest growing branches of CMHA, the Canadian Mental Health Association York Region and South Simcoe (CMHA-YRSS) provides 30+ mental health and addiction programs to adults, youth (age 12+), family caregivers, local businesses, and community organizations.

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety, and well-being of employees and offers (where applicable dependant on employment status):

• HOOPP (Healthcare of Ontario Pension Plan)
• Medical, Dental and Paramedical Benefits
• Generous Paid Tim Off (PTO)
• Learning & development opportunities

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

We are looking for an Administrative Assistant to support our Community Homes for Opportunity (CHO) Program.

Closing Date: July 22, 2025

Role: This is a 12 month contract role (with possibility of extension) working 35 hours per week.

Salary: $52,015.00 per annum

Location: The successful candidate will work primarily from our Aurora Office at 15150 Yonge Street, Ste. 201, Aurora, Ontario. May be required to occasionally travel within York Region & South Simcoe for training or meetings.

Job Profile:

The purpose of this position is to provide administrative, clerical, and operational support to the Community Homes for Opportunity (CHO) program at CMHA-YSS.

The Administrative Assistant provides administrative, coordination, and clerical support, which may include data entry, handling correspondence, handling telephone calls with clients, and internal and external partners sensitively and diplomatically, organizing and coordinating meetings, and overseeing office activities. The administrative team provides backup to each other.

Key Responsibilities:

• Cultivates positive relationships with clients, their families, external service providers, and CMHA-YR staff while managing reception duties.
• Manages clerical tasks including incoming and outgoing correspondence, photocopying, faxing, and courier services, ensuring efficient distribution of forms to appropriate recipients.
• Manages invoicing including reviewing preapproval requests, entering payment invoices, liaising with vendors, monitoring benefit caps, tracking service providers for homes and residents, verifying external invoices received for accuracy, and other invoicing-related functions.
• Van management including but not limited to maintaining documentation required for van operation, coordinating van maintenance appointments, maintaining and monitoring van use schedule for CHO and other program staff and monitoring and tracking trip information related to van use.
• Maintains organized filing systems and computerized records, safeguarding sensitive and confidential information.
• Arranges internal and external meetings.
• Represent CMHA York Region professionally with clients, families, and other agencies.
• Demonstrates commitment to CMHA's Vision, Mission, and Values and adheres to organizational policies and procedures.
• Ensures compliance with health and safety protocols, actively promoting a safe work environment.
• Contributes to maintaining a professional work environment and client safety.
• Engages in professional development activities aligned with organizational goals.
• Participates in performance reviews and provides feedback.
• Represent CMHA on in-house and external committees.
• Assists in developing and implementing streamlined access to services.

The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties, and skills required of the incumbent in the job.

Requirements:

• Post-secondary education in an administrative, clerical, or related area is an asset.
• Minimum 2 years of administrative and/or clerical experience related to office management.
• Exceptional computer skills for a networked office, including MS Word, Excel, Access, Outlook, and PowerPoint.
• Superior organization, time management, and planning skills.
• Exceptional interpersonal, communication, and customer service skills.
• Ability to maintain confidentiality.
• Ability to multi-task and prioritize workload.
• Ability to work independently as well as function as part of a multi-disciplinary team.
• Ability to be proactive and take initiative where required

Working Conditions: Works extensively at a desk, using a computer and possibly a headset with a microphone for up to seven (7) hours a day. Works in any combination of standard office environments in a shared office space. Weekend and evening hours may be required.

Disclaimer: In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here.

To request this posting in an alternate format or to request an accommodation in the application process, email [email protected].

Application Procedure: If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ and search for Contract Administrative Assistant, CHO click on the “Apply Now” button, and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

• Optional Cover letter with 300 words or less which tells us why you want the role and why you should be considered for this position. (PDF or Word document)
• Resume (PDF or Word document) (applications received without a Resume attached will not be considered).

CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. CMHA-YRSS supports the journey to mental wellness, and we welcome applicants with lived experience of mental illness. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this opportunity has been developed based on the special program provisions of the Ontario Human Rights Code. We therefore extend invitations for applications from the following groups:

• Racialized Persons
• Indigenous Persons
• Persons living with Disabilities

While we thank all candidates for their interest, only those selected for an interview will be contacted.