Looking for an Exciting and High Paying job in White Rock with a top employer? Join White Rock Dodge, part of Trotman Auto Group, recognized as one of the best places to work in White Rock!

Why Work With Us?

At White Rock, we're not just selling and servicing cars – we're delivering exceptional customer experiences. As a Tower Operator, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!

What We Offer:

✅ A rewarding career with a top automotive group in BC
✅ Permanent Role with a Competitive Salary

✅ Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.

✅ A supportive and innovative workplace culture

✅ Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.

Schedule: Tuesday to Saturday

Job Type: Full time

Compensation: $75,000-$84,000/ annual

What we are looking for:

• Previous experience in a dealership or automotive service environment preferred.
• Strong understanding of service shop operations and workflow.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment with attention to detail
• Familiarity with dealership management systems (DMS) is a plus.
• Strong customer service skills with a Commitment to delivering high-quality service.

What your day will look like:

· Workflow & Dispatching: Prioritize and dispatch work efficiently with Technicians to maintain shop flow and productivity. Monitor shop capacity and coordinate with other departments.

· Repair Order & Internal Work Management: Create and manage internal repair orders for service and collision inventory. Service order processing & inventory.

Track and support completion of internal work and pre-delivery inspections to meet production goals.

Assist in managing open work orders and ensure accurate documentation and timely follow-up.

· Productivity Monitoring & Reporting: Monitor daily produced hours for all Technicians to ensure targets are met. Communicate performance insights and productivity trends to Service Management.

· Customer Communication & Support: Collaborate with the team to ensure work is completed on time and customers receive status updates.

Handle incoming service inquiries and schedule appointments as needed.

Maintain a professional, courteous approach in all customer and team interactions.

· Administrative & Compliance Duties: Stay updated on manufacturer warranty claims, recalls and service bulletins. Data entry and administrative tasks as directed. Ensure confidentiality and compliance with company standards and procedures.

Apply Now and take the next step in your career! Join one of Canada's Best Managed Companies.

Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.