"Want to make a meaningful impact in AI literacy? We are looking for a highly organized Program Coordinator to support the success of the AI Literacy Platform. In this role, you will help manage platform operations, coordinate the deployment of AI and ML learning content, and ensure users have a smooth and positive experience. If you are passionate about clear communication, user experience, and supporting impactful programs, apply now to help us grow accessible and responsible AI learning across industries".

Jill Kowalchuk, AI Literacy Manager - Training

About Amii

Alberta Machine Intelligence Institute (Amii) is one of Canadas three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the worlds top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.

About the Role

The Program Coordinator will support the AI Literacy Platform and the deployment of AI and ML learning assets on the AI Literacy platform. This platform is critical as Amii expands its AI and ML content to meet the needs of its target audiences.

Reporting to the Manager, AI Literacy, the Program Coordinator is a key member of the Training team, actively participating in the execution of Amiis business functions. This position focuses on driving program development and growth while providing an exceptional client experience and contributing to the team's overall success.

This is a full time temporary position with an end date of March 31, 2028.

This position focuses on achieving excellence in three main accountabilities:

• Program & Product Execution
• Client Success
• Teamwork

Required Skills / Expertise

Key Responsibilities:

• Supports end-to-end delivery of the customer experience for clients accessing our AI and ML content on the AI Literacy Platform
• Ensures an exceptional client experience through timely and clear communication
• Support the development of custom learning paths in the platform
• Support the curation of AI and ML content aligned with specific learning paths
• Coordinates internal tools and resources related to the AI literacy platform
• Captures and monitors, and evaluates program performance through metrics and feedback, identifying areas for improvement
• Assists in identifying and implementing process improvements to enhance the efficiency and effectiveness of program and product execution
• Adapts and manages shifting priorities effectively based on evolving program requirements, team dynamics, and client needs
• Collects feedback from stakeholders and participants to support the evaluation of the effectiveness of programs and products
• Tracks and reports on client satisfaction metrics to support the identification of areas for improvement
• Acts as a go-to resource for other product teams and departments for Amiis AI Literacy Platform
• Facilitates interactions and cooperation between different teams to ensure smooth workflow and information exchange
• Helps manage team communication channels, such as emails, messaging platforms, and collaborative tools

Required Qualifications:

• Post Secondary Degree or Diploma in Business Administration, or related field (nice to have)
• 2+ years experience in program coordination or project management (nice to have)
• Experience working within a technology-focused organization (nice to have)
• Experience working with MOOC, CRM, LMS platforms

Attributes and Expectations:

• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
• Ability to identify the needs of stakeholders and create/drive new solutions
• Excellent verbal and written communication skills with a high attention to detail
• Demonstrates a positive, group-win approach and a willingness to help, learn, and share
• Demonstrates adaptability and effectively manages shifting priorities

What you'll love about us

• A professional yet casual work environment that encourages the growth and development of your skills
• Participate in professional development activities
• Gain access to the Amii community and events
• A chance to learn from amazing teammates who support one another to succeed
• Competitive compensation, including paid time off and health benefits
• A modern office located in downtown Edmonton, Alberta

How to Apply

If this sounds like the opportunity you've been waiting for, please dont wait for the closing July 28, 2025 to apply - were excited to add a new member to the Amii team for this role, and the posting may come down sooner than the closing date if we find the right candidate before the posting closes! When sending your application, please send your resume and cover letter indicating why you think you'd be a fit for Amii. In your cover letter, please include one professional accomplishment you are most proud of and why.

Applicants must be legally eligible to work in Canada at the time of application.

Amii is an equal opportunity employer and values a diverse workforce. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and wont be used in the selection process.