The Twin Motors Auto Group offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible.

If honesty, integrity, and superior customer service are your watchwords and you enjoy working in a fast-paced environment, then we are looking to add you to the team.

Rock Country GM in Thompson, MB has an immediate opening for an experienced Office Manager to join our successful dealership. There are great opportunities to advance within the company and create the work environment you want to be a part of. We are passionate about long-term relationships with our teammates, clients, and communities.

Job Summary

The Office Manager at Rock Country GM plays a crucial role in overseeing day-to-day administrative and operational functions to ensure the dealership runs smoothly and efficiently. This position involves managing a team of administrative staff, handling clerical duties, maintaining records, and ensuring compliance with policies and procedures. The Office Manager works closely with the leadership team to support sales, service, and finance departments, providing administrative support to meet organizational goals.

Job Responsibilities:

• Oversee and manage office operations, including reception, mail handling, office supplies, and facilities maintenance.

• Ensure effective communication across departments and act as a point of contact for administrative inquiries.

• Supervise record-keeping for sales, service, and finance departments to ensure accuracy and compliance with dealership standards.

• Oversee accounts payable and receivable processes, as well as payroll processing, in coordination with the accounting team.

• Manage budgeting for office supplies and other overhead expenses, ensuring cost efficiency.

• Supervise, train, and support administrative staff, including receptionists, clerks, and other office personnel.

• Conduct regular performance evaluations and provide feedback and training opportunities.

• Foster a positive, productive work environment and ensure alignment with dealership culture and values.

• Ensure all administrative processes comply with regulatory and dealership standards, including documentation, reporting, and record retention.

• Identify areas for process improvement and implement strategies to enhance workflow, efficiency, and customer service.

• Maintain up-to-date knowledge of dealership policies and communicate any changes to relevant teams.

• Act as a primary point of contact for customer inquiries and concerns, ensuring timely and professional responses.

• Support the sales and service departments in enhancing the customer experience by coordinating efforts and addressing any administrative issues that arise.

• Oversee the dealership's reception area to ensure a welcoming environment for customers and clients.

Continuous Learning & Improvement:

• We are committed to our employee's continuous learning and development and as such, training is provided through orientation, self-assessments, coaching sessions and demonstrations with managers.

Ideal Requirements:

• Bachelor's degree in Business Administration, Management, or a related field preferred; equivalent experience may be considered.

• 3+ years of office management or administrative experience, preferably within an automotive dealership or related industry.

• Demonstrated experience managing a team and overseeing financial and operational processes.

• Strong organizational, multitasking, and time-management skills.

• Proficiency in Microsoft Office Suite and dealership management software (PBS) is preferred.

• Excellent communication and interpersonal skills to interact with staff, customers, and management effectively.

• Ability to handle confidential information with integrity and discretion.

Why Work for the Twin Motors Auto Group:

• Competitive Compensation Package & Group Health Benefits

• Training & Development Support

• Retirement Benefits

• Consult+ Online Health

• Vehicle Purchase & Service Incentives

• Opportunities for Career Advancement

• Employee events

• Employee recognition & rewards

• Fun & Supportive Culture

We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest!