- Oversee operations and maintenance activities, ensuring compliance with contract obligations and achieving facility uptime objectives. Ensure safe, reliable operations across managed facilities.
- Develop and implement annual facility management plans, collaborating with stakeholders to enhance facility-related programs.
- Supervise maintenance and repair activities, ensuring timely, safe, and high-quality work by internal technicians and service providers. Maintain accurate documentation in service maintenance databases.
- Evaluate and recommend maintenance, repairs, and replacements of capital assets for inclusion in the capital budget.
- Continuously seek efficiencies by recommending and implementing best practices, sustainable initiatives, and collaborating with internal teams.
- Resolve issues, maintain open communication with clients through regular reports, and ensure satisfaction by meeting obligations and providing solutions.
- Monitor service delivery performance against established metrics and key performance indicators, identify gaps, and execute corrective action plans.
- Develop and execute emergency preparedness, risk management, disaster recovery, and business continuity plans. Collaborate on incident management requirements.
- Act as the primary contact for health and safety compliance, administer vendor safety accreditation and training, and organize health and safety meetings with vendors.
- Develop and maintain effective client relationships, ensuring ongoing satisfaction. Serve as the escalation point for facilities-related issues.
- Develop and manage budgets for the portfolio and projects, collaborating with finance teams to monitor expenses and ensure profitability. Review and approve expenditures.
- Develop and execute project plans, manage costs and budgets, and oversee project delivery. Liaise with stakeholders to minimize disruptions and ensure data accuracy in databases.
- 5 years industry experience in Building Automation or Mechanical & Electrical, and or Facilities Management
- RPA or FMA would be an asset
- Experience managing multiple property sites
- Certification or licence in related trade / industry
- Demonstrate communication skills written and verbal
- Strong computer skills, including MS excel, Word and Office
- Strong organizational and management skills
- Travel to remote site within GTA as required with overnight stays
- Ability to be on call to respond to phone calls and provide direct to team members and contractors